Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Claria Williams

Woodbury,MN

Summary

Dedicated healthcare professional with experience in patient scheduling, medical records management, and front-line patient support. Skilled in coordinating provider availability with patient needs, maintaining compliance with privacy regulations, and ensuring accuracy in insurance and payment documentation. Certified in phlebotomy and IV placement, with hands-on experience assisting patients and supporting clinical teams. Known for strong attention to detail, excellent communication, and a commitment to delivering compassionate, efficient, and patient-centered care

Overview

4
4
years of professional experience
1
1
Certification

Work History

Scheduling Coordinator

M Health Fairview
01.2024 - Current
  • Schedule patient visits according to provider availability and patient preferences
  • Manage and maintain patient records in a secure and compliant manner
  • Ensure all insurance and payment information is accurately documented and updated
  • Epic
  • Page providers for Emergency room patients
  • Collect copay
  • Patient check-in/out
  • Temple changes and registration
  • After call documentation
  • Appointment scheduling

Medical Receptionist

Park Nicollet Dermatology
10.2022 - Current
  • Epic, Telephone Encounters, Virtuwell, MyChart
  • Patient Communication -Greeting patients, making patients feel comfortable in clinic and on phones
  • Takes and relays messages requiring follow-up to appropriate staff
  • Appointment Scheduling- Schedule, Change, Verify patient appointment
  • Appointment check in - Verify Patient Demographics, collect any payments (copays, cosmetic, noncovered services)
  • Collect Patient Records
  • Work with my Colleagues to unsure we are workings as a team
  • Checked patient insurance, demographic, and health history to keep information current.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Program Supervisor

Sevita Health *REM HENNEPIN
12.2021 - 10.2023
  • Supervise a Group home with women who can't live independently
  • Monthly Audit and Financials reviews
  • Provide support to individuals receiving services, assisting with daily activities, meal preparation and planning and personal cares
  • Facilitate community involvement outings for residents
  • Light house keeping
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Provided leadership, guidance and support to staff members.

Education

High school diploma -

Sage Academy Charter School
Brooklyn Park, MN
06.2010

National Certification Phlebotomy - undefined

Northwest Phlebotomy School

Skills

  • Patient care
  • Phone etiquette
  • EMR systems
  • Time management
  • Medical records
  • Verbal and written communication
  • Strong work ethic
  • Patient registration
  • Insurance verification
  • Medical scheduling
  • Organizational skills
  • Medical office experience
  • Phlebotomy & IV Placement 09/14/2025
  • Leadership
  • HIPAA
  • Data entry
  • Medical billing
  • Medical terminology

Certification

  • PT - Phlebotomy Technician- Northwest Phlebotomy School

NPCN-17578-15188

  • IV Placement - Northwest Phlebotomy School

Languages

English
Full Professional

Timeline

Scheduling Coordinator

M Health Fairview
01.2024 - Current

Medical Receptionist

Park Nicollet Dermatology
10.2022 - Current

Program Supervisor

Sevita Health *REM HENNEPIN
12.2021 - 10.2023

National Certification Phlebotomy - undefined

Northwest Phlebotomy School

High school diploma -

Sage Academy Charter School
Claria Williams