Summary
Overview
Work History
Education
Skills
Languages
Languages
Websites
References
Timeline
Generic

Claribel Segui

Tampa,FL

Summary

Organized and dependable candidate with a strong work ethic and positive attitude. Proven ability to efficiently handle complex tasks and deliver results in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Care Management Support Coordinator II (Remote)

Centene
Tampa, FL
07.2022 - 07.2024
  • Ensured timely and efficient healthcare services to a diverse population through coordinated care management
  • Demonstrated ability to handle numerous cases at once while ensuring timely completion of tasks and delivering exceptional service quality.
  • Used analytical approach to improve care processes, leading to better patient outcomes.
  • Enhanced patient satisfaction levels through improved collaboration efforts with healthcare providers and internal teams.
  • Consistently monitored progress and executed assessments to maintain adherence to care plans, thereby optimizing patient satisfaction.

Data Entry Administrator

EC Cabinets Installations, LLC
Tampa, Florida
01.2023 - 12.2023
  • Researched and updated customer records in the database system.
  • Ensured data accuracy through cross-referencing with source documents.
  • Performed periodic audits to ensure accuracy of data entries.
  • Processed incoming requests for data entry services promptly and accurately.
  • Updated and maintained company's internal databases regularly.
  • Maintained employee attendance records to guarantee efficiency when meeting project deadlines.
  • Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.

Scheduling Manager

Focus Forward Skilled Care
Tampa, FL
04.2021 - 08.2022
  • Managed team schedules for healthcare professionals to ensure optimal shift coverage and sufficient staffing
  • Created and executed scheduling procedures to boost productivity while slashing overtime expenses.
  • Collaborated with team members to identify scheduling discrepancies and make necessary adjustments.
  • Analyzed scheduling data to identify patterns and recommend adjustments to improve service delivery and staff satisfaction.
  • Provided training and support to new team members on scheduling systems and processes.

Legal Assistant / Medical Records Coordinator

Barnes Trial Group
Tampa, FL
09.2019 - 03.2021
  • Assisted attorneys with legal documentation, case preparation, and research, ensuring accurate and timely completion of tasks
  • Coordinated the acquisition and management of medical records, ensuring compliance with legal and privacy regulations
  • Prepared and organized case files, including evidence and witness information, for trial proceedings
  • Communicated with clients, healthcare providers, and court personnel to facilitate information exchange and case management
  • Managed scheduling for client meetings, court appearances, and depositions, ensuring all parties were informed and prepared

Patient Access Specialist

Fox Valley Family Physicians/Northwestern Medicine
Geneva, IL
01.2017 - 08.2019
  • Facilitated patient registration, scheduled appointments, and verified insurance to enhance patient experience.
  • Delivered exceptional customer service, dealing with patient queries and resolving appointment and billing issues effectively.
  • Adhered to strict HIPAA regulations while managing confidential medical histories and patient information in a professional manner.
  • Coordinated with medical staff to ensure timely and accurate processing of patient referrals and authorizations
  • Implemented improvements to streamline patient access processes, enhancing overall operational efficiency

Intake Specialist

Northwestern Medicine / Delnor Community Hospital
Geneva, IL
08.2014 - 01.2017
  • Scheduled and coordinated patient appointments, ensuring efficient use of resources and minimal wait times
  • Verified patient information and insurance details, facilitating accurate billing and claims processing
  • Assisted patients with the intake process, including obtaining necessary medical history and documentation
  • Provided excellent customer service by addressing patient concerns and inquiries promptly and professionally
  • Collaborated with clinical staff to optimize appointment scheduling and patient flow

Surgery Scheduler

Surgery Group
Geneva, IL
12.2009 - 08.2014
  • Coordinated and optimized surgical schedules to minimize delays and maximize efficiency of operating rooms.
  • Confirmed surgery dates, times, and requirements by communicating with patients, surgeons, and medical staff
  • Managed preoperative paperwork and approvals to optimize patient care
  • Provided pre-surgery instructions and addressed patient queries regarding procedures.
  • Collaborated with insurance companies to validate surgery coverage and obtain necessary authorizations.

Education

GED -

State of IL
Geneva
03-2003

Skills

  • Scheduling and Staff Coordination
  • Data Analysis
  • Medical Records Management
  • Patient Access and Customer Service
  • Surgical Scheduling
  • Legal Documentation and Research
  • Multitasking and Prioritization
  • Communication and Collaboration
  • Office Administration
  • Microsoft Office

Languages

Spanish, Proficient in speaking, reading, and writing

Languages

Spanish
Professional

References

References available upon request.

Timeline

Data Entry Administrator

EC Cabinets Installations, LLC
01.2023 - 12.2023

Care Management Support Coordinator II (Remote)

Centene
07.2022 - 07.2024

Scheduling Manager

Focus Forward Skilled Care
04.2021 - 08.2022

Legal Assistant / Medical Records Coordinator

Barnes Trial Group
09.2019 - 03.2021

Patient Access Specialist

Fox Valley Family Physicians/Northwestern Medicine
01.2017 - 08.2019

Intake Specialist

Northwestern Medicine / Delnor Community Hospital
08.2014 - 01.2017

Surgery Scheduler

Surgery Group
12.2009 - 08.2014

GED -

State of IL

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Claribel Segui