Clarice Lee
Oxnard,CA
Summary
I am seeking a position where I can utilize my expertise in reviewing documents and reports for accuracy, analyzing data for trends, and providing findings and metrics to executive management. I am highly motivated with excellent problem-solving skills that have proven to get the job done.
Overview
32
32
years of professional experience
Work History
Training Department Workforce Development
Naval Facilities Engineering Command Expeditionary Warfare
01.2023 - Current
- Ensure all training, conference attendance request, and other vendor services are paid in accordance with financial management regulations
- Track the participation/completion of mandatory training for employees in Total Workforce Management System (TWMS)
- Provide weekly Waypoints completion report to supervisor, accompanied by a pivot table illustrating the training percentage
- In the current month, four reports were generated and submitted to the supervisor
- Prepare, review, and coordinate training reports, decision documents, and special reports in Excel that highlight our employees’ progress and deficiencies
- Email correspondence is diligently reviewed to aid individuals seeking support with Waypoints, our newly launched program
- We are committed to promptly addressing inquiries and offering comprehensive guidance to ensure a positive user experience
- Ensure all supporting documentation and approved forms for training and conference requests are attached to the requestor’s authorization
- Notify attendee when training is purchased and, and they are authorized to attend
- Provide user credit in waypoints when complete training courses
- Administered excellent customer service with internal and external customers
- Maintain working relationships by responding to emails, phone calls, and other requests for assistance in a timely manner
- My administrative responsibilities involve checking training requests daily
Plant Property
Naval Facilities Engineering Command Expeditionary Warfare
01.2022 - 01.2023
- Handling all returns from camera to boats
- This also involves multiple steps to ensure safety, efficiency, and data integrity
- Consolidating pallets to plan efficient use of space for the customer
- Prepare reports providing funds, expenses, and obligations statuses for headquarters reporting
- Developed and maintained standard operating procedures for DRMO cage
- Resolve issues in accordance with established instructions
- Provide excellent customer service with internal and external customers
- Maintained working relationships by responding to emails, phone calls, and other requests for assistance in a timely manner
Assistant Store Manager
Circle K Convenience Store
01.2014 - 01.2022
- Company Overview: Primarily Place of employment Oxnard, Ventura, Santa Paula
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Reviewed and monitored scheduling, purchases, and other expenses to maintain quarterly budget
- Kept all areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement
- Rotated merchandise and displays to feature new products and promotions
- Building trust among colleagues
- Handling customer complaints and inquiries
- Set weekly meeting to inform staff of new promotions
- Making important decisions, to benefit the customers
- Hiring the best talent
- Involves a strategic and thorough process designed to attract, identify, and recruit top-performing individuals
- Resolving conflict in the workplace, to have a professional setting
- Skillful delegation of tasks and responsibilities
- Representing the team's interests and objectives
- Monitoring inventory levels and ensuring that inventory is accurately tracked
- Primarily Place of employment Oxnard, Ventura, Santa Paula
Operation Manager
Staples Superstore
01.1993 - 01.2013
- Trained and managed associates in customer service and sales techniques
- Submitted reports to senior management to aid in business decision-making and planning
- Managed scheduling for store shifts to accomplish proper staffing
- Introduced higher standards for customer service and increased efficiency by streamlining operations
- Resolved concerns with products or services to help with retention and drive sales
- Skillful delegation of tasks and responsibilities
- Representing the team's interests and objectives
- Maintaining store appearance and cleanliness
- Monitoring inventory levels and ensuring that inventory is accurately tracked
Education
Channel Islands Diploma -
OxnardOxnard college
Ventura college
Skills
- Multi-task oriented
- Responsible
- Efficient
- Adaptable
- Highly motivated
- Team player
- Punctual
- Dependable
- Confident
- Excellent communication skills
- Committed to quality service
- Flexible
- Computer literate
- Proficient in Microsoft Office-Excel
- Proficient in Microsoft Office-Word
- Proficient in Microsoft Office-Access
- Proficient in Microsoft Office-Outlook
- Data Entry
- Reports
- Strong Analytical and Problem-Solving Skills
- Organization and Prioritization Skills
- Critical Thinking
- Learning Agility
- Multitasking and prioritization
- Goal setting
- Money handling
Awards
- Performance Award, 05/01/22
- Security Clearance, 12/01/23
- Letter of appreciation, 09/01/23
- Bonus/Award, 01/01/22
Softwaredatabaseexperience
- Total Workforce Management System (TWMS)
- Electronic Document Access (EDA)
- Excel (Pivot tables)
- Invoice Documents (NAVFAC Portal)
- Electronic Data Processing (EDP)
Timeline
Training Department Workforce Development
Naval Facilities Engineering Command Expeditionary Warfare
01.2023 - Current
Plant Property
Naval Facilities Engineering Command Expeditionary Warfare
01.2022 - 01.2023
Assistant Store Manager
Circle K Convenience Store
01.2014 - 01.2022
Operation Manager
Staples Superstore
01.1993 - 01.2013
Channel Islands Diploma -
Oxnard college
Ventura college
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