Clarice Lee
Oxnard,CA
Summary
I am seeking a position where I can utilize my expertise in reviewing documents and reports for accuracy, analyzing data for trends, and providing findings and metrics to executive management. I am highly motivated with excellent problem-solving skills that have proven to get the job done.
Overview
32
32
years of professional experience
Work History
Training Department Workforce Development
Naval Facilities Engineering Command Expeditionary Warfare
Port Hueneme, CA, USA
01.2023 - Current
- Ensure all training, conference attendance request, and other vendor services are paid in accordance with financial management regulations
- Track the participation/completion of mandatory training for employees in Total Workforce Management System (TWMS)
- Provide weekly Waypoints completion report to supervisor, accompanied by a pivot table illustrating the training percentage
- In the current month, four reports were generated and submitted to the supervisor
- Prepare, review, and coordinate training reports, decision documents, and special reports in Excel that highlight our employees’ progress and deficiencies
- Email correspondence is diligently reviewed to aid individuals seeking support with Waypoints, our newly launched program
- We are committed to promptly addressing inquiries and offering comprehensive guidance to ensure a positive user experience
- Ensure all supporting documentation and approved forms for training and conference requests are attached to the requestor’s authorization
- Notify attendee when training is purchased and, and they are authorized to attend
- Provide user credit in waypoints when complete training courses
- Administered excellent customer service with internal and external customers
- Maintain working relationships by responding to emails, phone calls, and other requests for assistance in a timely manner
- My administrative responsibilities involve checking training requests daily
Plant Property
Naval Facilities Engineering Command Expeditionary Warfare
Port Hueneme, CA, USA
01.2022 - 01.2023
- Handling all returns from camera to boats
- This also involves multiple steps to ensure safety, efficiency, and data integrity
- Consolidating pallets to plan efficient use of space for the customer
- Prepare reports providing funds, expenses, and obligations statuses for headquarters reporting
- Developed and maintained standard operating procedures for DRMO cage
- Resolve issues in accordance with established instructions
- Provide excellent customer service with internal and external customers
- Maintained working relationships by responding to emails, phone calls, and other requests for assistance in a timely manner
Assistant Store Manager
Circle K Convenience Store
Tempe, Arizona, USA
01.2014 - 01.2022
- Company Overview: Primarily Place of employment Oxnard, Ventura, Santa Paula
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Reviewed and monitored scheduling, purchases, and other expenses to maintain quarterly budget
- Kept all areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement
- Rotated merchandise and displays to feature new products and promotions
- Building trust among colleagues
- Handling customer complaints and inquiries
- Set weekly meeting to inform staff of new promotions
- Making important decisions, to benefit the customers
- Hiring the best talent
- Involves a strategic and thorough process designed to attract, identify, and recruit top-performing individuals
- Resolving conflict in the workplace, to have a professional setting
- Skillful delegation of tasks and responsibilities
- Representing the team's interests and objectives
- Monitoring inventory levels and ensuring that inventory is accurately tracked
- Primarily Place of employment Oxnard, Ventura, Santa Paula
Operation Manager
Staples Superstore
Framingham, MA, USA
01.1993 - 01.2013
- Trained and managed associates in customer service and sales techniques
- Submitted reports to senior management to aid in business decision-making and planning
- Managed scheduling for store shifts to accomplish proper staffing
- Introduced higher standards for customer service and increased efficiency by streamlining operations
- Resolved concerns with products or services to help with retention and drive sales
- Skillful delegation of tasks and responsibilities
- Representing the team's interests and objectives
- Maintaining store appearance and cleanliness
- Monitoring inventory levels and ensuring that inventory is accurately tracked
Education
Channel Islands Diploma -
OxnardOxnard college
Ventura college
Skills
- Multi-task oriented
- Responsible
- Efficient
- Adaptable
- Highly motivated
- Team player
- Punctual
- Dependable
- Confident
- Excellent communication skills
- Committed to quality service
- Flexible
- Computer literate
- Proficient in Microsoft Office-Excel
- Proficient in Microsoft Office-Word
- Proficient in Microsoft Office-Access
- Proficient in Microsoft Office-Outlook
- Data Entry
- Reports
- Strong Analytical and Problem-Solving Skills
- Organization and Prioritization Skills
- Critical Thinking
- Learning Agility
- Multitasking and prioritization
- Goal setting
- Money handling
Awards
- Performance Award, 05/01/22
- Security Clearance, 12/01/23
- Letter of appreciation, 09/01/23
- Bonus/Award, 01/01/22
Softwaredatabaseexperience
- Total Workforce Management System (TWMS)
- Electronic Document Access (EDA)
- Excel (Pivot tables)
- Invoice Documents (NAVFAC Portal)
- Electronic Data Processing (EDP)
Timeline
Training Department Workforce Development
Naval Facilities Engineering Command Expeditionary Warfare
01.2023 - Current
Plant Property
Naval Facilities Engineering Command Expeditionary Warfare
01.2022 - 01.2023
Assistant Store Manager
Circle K Convenience Store
01.2014 - 01.2022
Operation Manager
Staples Superstore
01.1993 - 01.2013
Channel Islands Diploma -
Oxnard college
Ventura college