Clarissa Corona
Port Clinton,OH
Summary
Energetic and positive professional with a solid background in foodservice. Offers genuine work ethic, communication, adaptability, and multitasking. Demonstrates good customer service and ability to resolve conflicts in a fast and slow pace environment.
Overview
2
2
years of professional experience
Work History
Server/Barista
Orchard Farmstand
Port Clinton, Ohio
09.2023 - Current
- Explained menu items, describing ingredients and cooking methods upon request.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Prepared checks, itemizing total meal costs and taxes.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Head Lifeguard
Monsoon Lagoon Waterpark
Danbury, OH
03.2024 - 05.2024
- Performed regular inspections of the pool area to identify any potential hazards or areas of concern.
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
- Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
- Supervised a team of lifeguards, providing guidance and instruction to ensure compliance with safety regulations.
- Led emergency response efforts during incidents, ensuring timely and effective management of situations.
- Monitored weather and environmental conditions, making operational decisions to ensure safety.
Hostess
Small City Taphouse
Sandusky, OH
02.2024 - 04.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Answered telephone to provide dining information and take reservations.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Communicated clearly with kitchen staff regarding customer orders.
- Handled cash payments and reconciled daily transactions accurately.
Food Runner
Jolly Rodgers
Port Clinton, Ohio
09.2022 - 05.2023
- Followed proper cash handling procedures when accepting payments from customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
- Greeted and welcomed customers as they arrived at the restaurant.
Education
Bachelor of Science - Nursing
Ohio University
Athens, OH05-2029
High School Diploma -
Port Clinton High School
Port Clinton, OH05-2024
Skills
- Upselling techniques
- Service prioritization
- Cash handling
- Effective customer upselling
- Dish preparation
- Point-of-sale system
- Customer service
- Responsible beverage service
- Supply restocking
- Point of sale operation
Timeline
Head Lifeguard
Monsoon Lagoon Waterpark
03.2024 - 05.2024
Hostess
Small City Taphouse
02.2024 - 04.2024
Server/Barista
Orchard Farmstand
09.2023 - Current
Food Runner
Jolly Rodgers
09.2022 - 05.2023
Bachelor of Science - Nursing
Ohio University
High School Diploma -
Port Clinton High School
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