Clarissa Davis
Southside,TN
Summary
Committed to team improvement ad impacting team success. 9+ years of experience impacting positive organizational outcomes through critical thinking, organization, and teamwork. I am very confident in my ability to collaborate with cross-functional teams too solve complex, high-stake problems. Committed to continuous improvement and contributing to the teams success
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Scheduler
Elite Sports Medicine and Orthopaedic
Nashville, TN
06.2025 - Current
- Scheduled patient appointments using electronic health record systems to optimize clinic workflow.
- Coordinated communication between medical staff and patients to ensure timely follow-up and care continuity.
- Managed insurance verification processes, improving accuracy of patient information and reducing billing errors.
- Resolved conflicts in scheduling or resource allocation quickly and professionally, minimizing disruptions to daily operations.
Administrative Assistant
Gateway Financial Services
Clarksville, TN
01.2025 - 04.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Business Development Representative
WYATT JOHNSON AUTOMOTIVE
Clarksville, US
01.2023 - 01.2025
- As a BDR at Wyatt Johnson, handled inbound calls from future customers, reach out to internet leads, and performs outbound sales campaign calls, and any additional outbound calls in collaboration with the sales management team.
- Collaborated with sales teams to design tailored solutions that addressed client requirements effectively.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
Medical Scheduler
Covenant HealthCare
Erin, US
05.2023 - 05.2024
- My job duties include answering the phones for the clinic and scheduling appointments, according to the scheduling policy and procedures.
- Also, including answering any questions that the patients may have or relaying information to the providers in a professional and respectful manner.
- Verifying insurance.
- Communicates among fellow employees with any questions or concerns.
Administrative Assistant
Benchmark Realty LLC
Clarksville, US
09.2022 - 03.2023
- The responsibilities with being a Administrative Assistant to a Realtor include managing all paperwork while complying with legal paperwork procedures, scheduling appointments with clients for final walkthroughs, and acting as a liaison for all involved stakeholders to provide excellent customer service.
- The primary role is to help real estate sales agents perform efficiently.
Amazon Scout Ambassador
Amazon.com
Nashville, US
09.2020 - 08.2022
- As an ambassador I worked along side a talented delivery operations team with an autonomous delivery robot to deliver new and innovative delivery solutions while engaging with our customers.
- I viewed and inspected 120+ addresses daily on our website and emails to ensure that deliveries by the robots were possible.
- I worked close with our technology team to ensure we could boost client retention upwards of 20%.
Education
High school diploma -
Mount Juliet High School
Mount Juliet, TN05.2013
Skills
- Organizational Skills
- Animal Care
- Childcare
- Front Desk
- Clerical Experience
- Microsoft Office
- Communication skills
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Administrative experience
- Customer service
- Office administration
- Computer skills
- Filing
- Scheduling
- Documentation and recordkeeping
Certification
- AED Certification
- First Aid Certification
- Driver's License
- CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Medical Scheduler
Elite Sports Medicine and Orthopaedic
06.2025 - Current
Administrative Assistant
Gateway Financial Services
01.2025 - 04.2025
Medical Scheduler
Covenant HealthCare
05.2023 - 05.2024
Business Development Representative
WYATT JOHNSON AUTOMOTIVE
01.2023 - 01.2025
Administrative Assistant
Benchmark Realty LLC
09.2022 - 03.2023
Amazon Scout Ambassador
Amazon.com
09.2020 - 08.2022
High school diploma -
Mount Juliet High School