Amanda Miller
Woodbury,NJ
Summary
Detail-oriented with extensive experience in managing, organizing, and safeguarding records. Expertise in database management, information retrieval, and compliance with regulatory standards. Strong problem-solving skills and meticulous approach to data accuracy and integrity. Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills. Skilled Billing Coordinator knowledgeable about operations. Versed in industry terminology. Relates easily to customers, colleagues, and management to resolve billing issues.
Overview
22
22
years of professional experience
Work History
Medical Scheduler
Jefferson Breast Center
Sewell, New Jersey
05.2025 - Current
- Scheduled patient appointments efficiently, ensuring optimal use of provider time and resources.
- Managed daily appointment calendar and communicated effectively with patients regarding scheduling changes.
- Coordinated with medical staff to ensure timely patient follow-up for outstanding appointments.
- Verified insurance information and eligibility, minimizing billing discrepancies and ensuring patient understanding.
- Maintained electronic and physical patient records, ensuring compliance with healthcare regulations.
- Responded to patient inquiries with professionalism, providing clear information about services and procedures.
- Prioritized urgent appointments and managed waitlists to accommodate patient needs effectively.
- Maintained a high level of customer service when interacting with patients over the phone or in person.
Records Specialist
SJIU
Atlantic City, NJ
04.2021 - 05.2024
- Performed routine audits of physical files to ensure compliance with organizational requirements.
- Validated accuracy of scanned images prior to entering them into database system.
- Provided training on proper record management techniques to new staff members.
- Created company wide training documents for the new systems created for record management.
- Reviewed, revised and executed contracts and all of the associated billing.
- Built strong client relationships through service execution, validation and good response time.
- Utilized strong organizational skills to manage competing priorities while meeting tight deadlines.
- Exhibited excellent interpersonal skills when interacting with clients or vendors over the phone or via email.
Account Coordinator
Compas Inc.
Cherry Hill, NJ
04.2019 - 03.2021
- Assisted in project coordination by tracking timelines and deliverables across multiple accounts.
- Maintained budget tracking to ensure projects stayed within financial parameters and aligned with client needs.
- Facilitated communication between clients and internal teams to enhance project workflows and efficiency.
- Managed multiple client accounts, prioritizing tasks to meet tight deadlines and ensure client satisfaction.
- Supported contract administration processes by reviewing, revising, and executing client agreements.
- Collaborated with cross-functional teams to streamline project execution and improve service delivery.
- Reviewed contracts prior to signing to ensure terms are favorable and compliant with company policies.
- Managed all billing operations for accounts.
Project Administrator
JF Kiely Construction Mgmt
Long Branch, NJ
02.2017 - 03.2019
- Coordinated project schedules and maintained timelines to ensure timely completion of deliverables.
- Monitored project budgets by tracking expenses and assisting in financial reporting.
- Maintained organized project files and documentation to ensure compliance with company standards.
- Collaborated with vendors to manage procurement processes and maintain project supplies.
- Provided administrative support to the Project Manager including scheduling meetings, taking notes.
- Ensured that all relevant documentation was up-to-date throughout the life cycle of each project.
- Interfaced with suppliers and vendors to coordinate services required by the project team.
- Maintained electronic inventory of project paperwork, schedules and permits.
- Arranged property repair requests with company-approved vendors.
Administrative Financial Assistant
Advanced Traffic Control
Franklinville, NJ
01.2010 - 11.2011
- Managed daily financial transactions and maintained accurate records to support operational efficiency.
- Processed invoices and ensured timely payment to vendors, maintaining positive supplier relationships.
- Conducted data entry for financial records, ensuring accuracy and confidentiality of sensitive information.
- Interfaced with internal and external parties to resolve financial inquiries and issues promptly.
Bartender
Rooney's Oceanfront Restaurant
Long Branch, NJ
03.2004 - 12.2010
- Bartender and Server for 10+ years in a fast paced high end restaurant.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
Education
Certification - Medical Billing and Coding
Drexel University
01.2017
Business -
Rowan College at Gloucester County
01.2011
Skills
- Accounting Operations
- Payment scheduling and collection
- Organizational skills
- Interpersonal skills
- Customer service skills
- Detail oriented
- Time management
- Records management
- Problem-solving
- Database maintenance
- Effective communication
References
References available upon request.
Timeline
Medical Scheduler
Jefferson Breast Center
05.2025 - Current
Records Specialist
SJIU
04.2021 - 05.2024
Account Coordinator
Compas Inc.
04.2019 - 03.2021
Project Administrator
JF Kiely Construction Mgmt
02.2017 - 03.2019
Administrative Financial Assistant
Advanced Traffic Control
01.2010 - 11.2011
Bartender
Rooney's Oceanfront Restaurant
03.2004 - 12.2010
Certification - Medical Billing and Coding
Drexel University
Business -
Rowan College at Gloucester County