Highly organized Administrative Assistant III with 7+ years of experience providing high-level administrative and operational support in fast-paced environments. Proven ability to manage complex schedules, coordinate cross-functional activities, and support leadership with efficiency and discretion. Skilled in process improvement, data management, reporting, and executive support. Recognized for strong communication, problem-solving abilities, and maintaining confidentiality in handling sensitive information.
Overview
11
11
years of professional experience
Work History
Operations & Senior Administrative Support
Brandon Dixon Law
Atlanta, GA
07.2024 - 07.2025
Provided high-level administrative support to leadership, managing complex calendars, scheduling, and priorities
Coordinated workflow for 100+ active case files, ensuring accuracy, organization, and timely processing
Acted as liaison between clients, attorneys, and internal departments, improving communication efficiency
Developed and maintained documentation systems to ensure compliance and organization
Streamlined administrative processes, reducing delays by 20%
Maintained confidentiality while handling sensitive legal and operational information
Administrative Operations Manager
Cambre & Associates
Atlanta, GA
07.2022 - 07.2024
Supervised daily administrative operations and supported a team of 15 staff members
Managed scheduling, workflow distribution, and operational reporting
Coordinated onboarding processes, training logistics, and internal communications
Maintained records, generated reports, and ensured data accuracy across systems
Improved response time and workflow efficiency by 30% through process enhancements
Collaborated with leadership to optimize administrative procedures and office operations
Provided ongoing professional development opportunities for staff members through training programs or workshops.
Client Relations & Operations Manager
Randal MPR
Atlanta, GA
07.2020 - 07.2022
Managed calendars, scheduling, and coordination for meetings and events
Supported executive-level administrative tasks and reporting
Maintained accurate records and improved CRM tracking by 25%
Coordinated communication between clients, vendors, and internal teams
Assisted with planning and execution of meetings, networking events, and outreach initiatives
Implemented process improvements, resulting in increased productivity across teams.
Led cross-functional teams to successfully execute strategic initiatives and drive operational goals.
Staffing Branch Supervisor
Smart Staffing, LLC
Union City, GA
09.2018 - 07.2020
Managed administrative operations, scheduling, and reporting for staffing activities
Coordinated onboarding documentation and maintained personnel records
Prepared reports and provided operational updates to leadership
Maintained accurate data within applicant tracking and internal systems
Completed bi-weekly payroll for 20+ employees.
Supervised daily branch operations, ensuring optimal workflow and adherence to company policies.
Trained and mentored team members to enhance performance and foster professional growth.
Implemented process improvements that increased efficiency and reduced operational costs.
Managed scheduling and resource allocation to meet staffing needs and client demands.
Conducted performance evaluations, providing constructive feedback for continuous improvement.
Developed training materials for onboarding new staff, enhancing knowledge retention and compliance.
Collaborated with management to refine branch strategies, aligning with corporate goals and objectives.
Administrative Support Deputy Clerk I
Supreme Court of the Virgin Islands
Christiansted, VI
01.2017 - 11.2017
Managed court schedules, filings, and documentation with strict compliance standards
Processed 200+ legal records weekly with high accuracy and attention to detail
Assisted with public inquiries and administrative support functions
Administrative Assistant
Yokogawa
Newnan, Ga
02.2016 - 09.2016
Supported day-to-day office operations, scheduling, and reporting
Assisted with audits and maintained accurate documentation
Coordinated internal communications and administrative workflows
Managed approximately 30 incoming calls, emails and faxes per day from customers.
Human Resources Assistant
Cherry Lake Tree Farm
Groveland, FL
02.2014 - 11.2014
Ensured confidentiality of sensitive employee information
Coordinated employee onboarding processes to enhance new hire integration.
Managed HR records and maintained database accuracy for compliance.
Assisted in recruitment efforts by screening resumes and scheduling interviews.
Streamlined benefits administration processes, improving efficiency in communication.
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Organized new employee orientation schedules for new hires.
Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Managed approximately 30 incoming calls, emails and faxes per day from customers.
Senior Administrative Professional – Director-Level Executive Support at The University of Texas at ArlingtonSenior Administrative Professional – Director-Level Executive Support at The University of Texas at Arlington
SENIOR ADMINISTRATIVE SUPPORT ASSISTANT/SCHEDULER at Northwell Health Physician PartnersSENIOR ADMINISTRATIVE SUPPORT ASSISTANT/SCHEDULER at Northwell Health Physician Partners