Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Clarissa Lugo-Commans

Summary

Motivated and energetic hospitality professional with a proven ability to thrive in fast-paced, high-volume environments. I bring a disciplined work ethic, upbeat attitude, and a polished presence to every shift. Known for delivering exceptional customer service, I’m skilled at anticipating guest needs, creating personalized experiences, and maintaining a fun yet professional atmosphere. I excel at multitasking, staying organized under pressure, and working seamlessly with teams to ensure smooth operations. With strong knowledge of POS systems, service flow, and industry standards, I’m committed to elevating the guest experience while supporting the overall success of the venue.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Esplanade at Azario Lakewood Ranch
Lakewood Ranch, FL
06.2025 - Current
  • Proper wine service techniques such as decanting and food pairings.
  • Demonstrated ability to provide attentive, white-glove service to high-end clientele in a luxury environment.
  • Polished verbal communication and interpersonal skills tailored to upscale, members-only environments.
  • Skilled in maintaining a professional demeanor and handling VIP guests with confidentiality and respect.
  • Experienced in executing high-end private events, including weddings, galas, and golf tournaments.
  • Familiar with premium wines, cocktails, and service etiquette expected in a fine-dining setting.

Server/Waitress

La Chingada
Little Rock, AR
05.2023 - 05.2024
  • Thrived in a vibrant, high-energy environment known for live music, celebrations, and authentic cuisine. As a server, I provided attentive, high quality service—offering thoughtful drink and menu recommendations to enhance each guest's experience. I consistently helped create a warm, festive ambience, ensuring that every birthday, dinner, or special occasion felt memorable. My focus on guest satisfaction and love for connecting with people made me a valuable part of the team and a key contributor to the overall dining experience.

Server

Bagelman
Brookfield, CT
05.2020 - 05.2022
  • Prepared high-quality espresso beverages following standardized recipes.
  • Assisted customers in selecting products and answering questions.
  • Assisted guests with menu selections and dietary preferences.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Operated coffee machines and equipment efficiently and safely.

  • Trained new staff on service standards and operational procedures.
  • Maintained accurate records of all orders taken during shift including item descriptions, quantity ordered, total cost charged per order.
  • Collaborated with team members to ensure smooth service flow during peak hours.
  • Handled cash transactions accurately and processed payments promptly.
  • Maintained cleanliness and organization of dining area throughout shifts.

Server/Waiter

Dolce Italian Restaurant
Danbury, CT
05.2020 - 05.2021
  • Provided exceptional service in a fast-paced, upscale dining environment. Known for attentiveness and a strong understanding of customer preferences, I consistently ensured guests received personalized recommendations whether it was highlighting menu favorites or suggesting the perfect wine pairing. Maintained a professional, friendly attitude while delivering an outstanding customer experience that created a welcoming atmosphere for both guests and staff.

Education

High school diploma or GED -

Danbury High School
Danbury, CT
06.2020

Skills

  • Bilingual in English and Spanish
  • Upselling
  • Bartending
  • Merchandising
  • Wine knowledge
  • Serving Experience
  • Busser
  • Cash Handling
  • Food Safety
  • Team Collaboration
  • Ambiance And Guest Experience Enhancement
  • POS System
  • Restaurant Experience
  • High Energy/ Positive Avenue
  • Customer service
  • Sales techniques
  • Effective communication
  • Attention to detail
  • Memory retention
  • Relationship management
  • Banquet coordination
  • Liquor, wine, and food service

Certification

  • Certified Phlebotomy Technician May 2021 to May 2028
  • CPR Certification May 2021 to May 2028

Timeline

Server

Esplanade at Azario Lakewood Ranch
06.2025 - Current

Server/Waitress

La Chingada
05.2023 - 05.2024

Server

Bagelman
05.2020 - 05.2022

Server/Waiter

Dolce Italian Restaurant
05.2020 - 05.2021

High school diploma or GED -

Danbury High School

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Clarissa Lugo-Commans