Summary
Overview
Work History
Education
Skills
Timeline
Generic

CLARISSA PEREZ

Tucson

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

8
8
years of professional experience

Work History

Billing Specialist

Integra Connect
06.2024 - Current
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Managed high volumes of medical records efficiently while maintaining strict attention to detail during the coding process.
  • Reviewed applications and supporting documents to verify claims eligibility and accuracy.

Healthcare Scheduling Coordinator

Banner Health
06.2020 - Current
  • Ensured compliance with all policies and procedures related to scheduling.
  • Assisted patients with selecting an appropriate time for their appointment based on their individual needs.
  • Actively monitored incoming calls, emails, and other forms of communication for potential appointment requests.

Subject Matter Expert

Alorica
04.2020 - 10.2022
  • Trained new staff members on proper procedures for handling customer inquiries and requests.
  • Implemented strategies that improved overall levels of productivity and efficiency among team members in the Customer Service Department.

Quality Assurance Specialist

Comcast NBCUniversal
09.2017 - 07.2019
  • Used quality monitoring data management system to compile and track performance at team and individual level.
  • Communicated audit and quality review results and recommendations through written reports and face-to-face meetings.
  • Assisted in defining, refining, and implementing SOPs and internal audit programs.

Education

High School Diploma -

Pueblo Magnet High School
Tucson, AZ
05.2013

Skills

  • Administrative Duties
  • Customer Support
  • Calendar Coordination
  • Insurance verification
  • Invoice processing
  • Billing systems and software
  • Data entry proficiency

Timeline

Billing Specialist

Integra Connect
06.2024 - Current

Healthcare Scheduling Coordinator

Banner Health
06.2020 - Current

Subject Matter Expert

Alorica
04.2020 - 10.2022

Quality Assurance Specialist

Comcast NBCUniversal
09.2017 - 07.2019

High School Diploma -

Pueblo Magnet High School

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