Clarissa Pimentel
Orlando,FL
Summary
Enthusiastic and dependable customer service professional with experience in fast-paced, high-volume environments at Hooters and Chick-fil-A. Skilled in creating positive guest experiences, working collaboratively with team members, and maintaining efficiency under pressure. Known for a friendly attitude, strong communication skills, and a genuine passion for helping others.
Overview
6
6
years of professional experience
Work History
Server
Hooters
08.2022 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with staff to ensure timely and accurate order fulfillment.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Processed payments efficiently, ensuring accuracy in transactions and cash handling.
- Trained new servers on restaurant protocols, enhancing team performance and service quality.
- Resolved customer complaints promptly, contributing to positive dining experiences and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier
Chick-fil-A
01.2020 - 08.2021
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Assisted customers with inquiries, providing product information and support.
- Handled cash, credit, and debit transactions securely, ensuring compliance with company policies.
- Collaborated with team members to enhance customer service experiences during peak hours.
- Learned and operated POS systems to facilitate swift transaction processing.
Education
High School Diploma -
Mandarin High School
Jacksonville, FL08-2021
Skills
- Strong work ethic
- Adapts well to fast paced environments
- Cash handling
- Professional
- Customer service/assistance
- Patience and empathy
- Time management skills
- Positive attitude
Languages
Spanish
Professional Working
Timeline
Server
Hooters
08.2022 - Current
Cashier
Chick-fil-A
01.2020 - 08.2021
High School Diploma -
Mandarin High School