Summary
Overview
Work History
Education
Skills
Timeline
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Clarissa Rojas

Friona,TX

Summary

Proven Medical Assistant and Bank Teller with a track record of enhancing patient and client relations at Parmer Medical Center. Excelled in HIPAA Compliance and customer service, boosting clinic trust and efficiency. Skilled in clinical documentation and addressing customer inquiries, ensuring high-quality care and financial integrity.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Parmer Medical Center
10.2022 - 09.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Bank Teller

Friona Credit Union
11.2020 - 10.2022
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.

Education

Friona High School
Friona, TX

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • Direct Patient Care
  • Clinical Documentation
  • Immunization Administration
  • First Aid
  • Fluent in Languages
  • Patient Relations

Timeline

Medical Assistant

Parmer Medical Center
10.2022 - 09.2023

Bank Teller

Friona Credit Union
11.2020 - 10.2022

Friona High School

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Clarissa Rojas