Clarissa Soto
San Antonio,TX
Summary
Ambitious and dedicated bilingual mental health technician with over two years of experience in diverse healthcare settings for both young and elderly populations. Proven ability to deliver exceptional care and support, enhancing patient well-being and satisfaction. Seeking new challenges to leverage skills in providing outstanding mental health services.
Overview
15
15
years of professional experience
Work History
Mental Health Technician
San Antonio Behavioral Healthcare Hospital
San Antonio, Texas
02.2024 - Current
- Monitored patient behavior and reported significant changes to nursing staff.
- Assisted in the implementation of treatment plans under clinical supervision.
- Provided emotional support and crisis intervention to patients in distress.
- Conducted group therapy sessions to promote communication and coping skills.
- Maintained accurate patient records and documentation according to regulations.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Ensured a safe and therapeutic environment for all patients on the unit.
- Educated patients on mental health resources and coping techniques during discharge planning.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
rodbuster
Reyes construction
San Antonio, USA
09.2020 - 02.2024
- Worked effectively with fellow team members in fast-paced, dangerous and intense environments.
- Supplied accurate course and technique information.
- Followed work order as blueprint to remove, repair and replace damaged components.
- Coordinated with team to determine best use of drivers according to load type and planned routes.
- Assisted during downtime by answering phones, responding to guest inquiries and providing information regarding services.
Psychiatric Nurse's Assistant
San Antonio State Hospital
San Antonio, USA
11.2017 - 09.2020
- Used mobility devices and equipment to carefully and transport patients.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Cleaned and sterilized equipment to reduce risk of patient infection and contamination.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Worked with peers in meetings to brainstorm new activities for patients and discuss ways to resolve issues.
- Performed treatments on patients daily.
- Obtained client medical history, including medication information, symptoms and allergies.
- Transported patients between rooms and appointments or testing locations.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Freight Coordinator
The Home Depot
San Antonio, USA
05.2015 - 12.2017
- Transported Product or Service to customer locations.
- Developed new process for employee evaluation which resulted in marked performance improvements.
- Assisted customers in average timeframe by answering questions, responding to inquiries and handling telephone requests.
- Increased customer satisfaction by resolving Product or Service issues.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Analyzed departmental documents for appropriate distribution and filing.
Advertising Marketing Consultant
MM Gold
San Antonio, USA
01.2012 - 06.2014
- Planned and executed events and marketing programs, producing goal of qualified leads.
- Exceeded sales goals 100% by effectively applying analyzed data to marketing campaigns and sharing data interdepartmentally.
- Optimized advertising efforts by developing content for media relations, corporate communications and posts.
Education
High School Diploma -
John Jay High School
San Antonio, TX01-2013
Skills
- Bilingual in Spanish
- Advertising
- Patient care
- First Aid/CPR
- Team building
- Communications
- Customer service
- Helping with medication
- Grooming and bathing assistance
- Collecting vital signs
- Organization
- Heavy lifting
- Sales
- Quick learner
- Problem solver
- Patient monitoring
- Treatment plan implementation
- Conflict resolution
- Anger de-escalation
Timeline
Mental Health Technician
San Antonio Behavioral Healthcare Hospital
02.2024 - Current
rodbuster
Reyes construction
09.2020 - 02.2024
Psychiatric Nurse's Assistant
San Antonio State Hospital
11.2017 - 09.2020
Freight Coordinator
The Home Depot
05.2015 - 12.2017
Advertising Marketing Consultant
MM Gold
01.2012 - 06.2014
High School Diploma -
John Jay High School