Epic Healthcare system
Neyda Gonzalez
Lowell,MA
Summary
Dedicated Mental Health Technician from Lowell General Hospital, adept in patient assessment. Leveraged bilingual skills to enhance patient communication, achieving a notable increase in patient satisfaction. Excelled in de-escalation techniques and clinical documentation, demonstrating a strong blend of empathetic patient care and technical proficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Lowell General Hospital
10.2023 - Current
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Charted on each patient daily.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
Nursing Student Intern
Lahey Hospital & Medical Center
01.2024 - 05.2024
- Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
- Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
- Monitored patient health status to detect changes and unusual patterns and report to medical staff.
- Advocated for and strived to protect health, safety, and rights of patient.
- Worked alongside experienced nursing professionals to learn new procedures.
Nursing Assistant Intern
AdviniaCare Wilmigton
09.2023 - 12.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Nursing Assistant Intern
Lighthouse Nursing Care Center
01.2023 - 05.2023
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
Bachelor of Science - Nursing
Salem State University
352 Lafayette St, Salem, MA 0197005.2026
High School Diploma -
Lowell High School
50 Father Morissette Blvd, Lowell, MA 0185206.2021
Skills
- Excellent customer service skills
- Charting and clinical documentation
- Knowledge of medical terminology
- Patient Assessment
- De-Escalation Techniques
- Patient protection
- Suicide Prevention
- Bilingual in Spanish
Certification
BLS certificate
Software
Timeline
Nursing Student Intern
Lahey Hospital & Medical Center
01.2024 - 05.2024
Mental Health Technician
Lowell General Hospital
10.2023 - Current
Nursing Assistant Intern
AdviniaCare Wilmigton
09.2023 - 12.2023
Nursing Assistant Intern
Lighthouse Nursing Care Center
01.2023 - 05.2023
Bachelor of Science - Nursing
Salem State University
High School Diploma -
Lowell High School
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