Clarissa G De La Cruz Gonzalez
Oakland,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
Bath & Body Works
Hayward, CA
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Assistant Store Manager
Work World
646 Southland Dr
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Supervise and assist training all store personnel
- Open and close the store
- Prepare bank deposits and drop at bank
- Buy change for store as needed
- Process merchandise shipments
- Keep store neat and clean at all times.
- Greet customers and answer phones
Visual Merchandiser
Forever 21
346 Southland Mall, Hayward CA 94545
02.2022 - 07.2023
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
- Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
- Analyzed customer feedback and shopper trends to inform display designs.
Supervisor
Mi Tierra Supermarket
9520 Interntional Blvd Oakland CA 94603
04.2020 - 03.2022
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Educated staff on organizational mission and goals to help employees achieve success.
- Built positive relationships with customers to increase repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Stagg High School
Stockton, CA2013
Skills
- Retail Store Operations
- Money Handling
- Reliable and Punctual
- Customer Needs Assessment
- Sales Development
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Bath & Body Works
09.2024 - Current
Assistant Store Manager
Work World
07.2023 - Current
Visual Merchandiser
Forever 21
02.2022 - 07.2023
Supervisor
Mi Tierra Supermarket
04.2020 - 03.2022
High School Diploma -
Stagg High School