Clarisse Rivera
San Jose,CA
Summary
Within the recruiting life-cycle, sourcing and qualifying talent has become the genesis of my interest and passion. Finding creative and unconventional solutions to find talent has become the vanguard of my career. I am searching for a role that will challenge and grow my skills-set as a technical recruiter.
Overview
12
12
years of professional experience
Work History
Senior Recruiter
Archer
03.2021 - Current
- Partner with various hiring managers to strategize on recruiting efforts and problem solve any roadblocks that may arise
- Recruit in various areas of focus such as Supply Chain, Avionics/Electrical, Quality & Safety, Finance, People Operations, Experimental Flight Operations, Certification and Test, and Data Science
- Responsible for the entire recruiting life-cycle
- Developed and mentored new team members to achieve recruiting goals
- Scaled processes from scratch
- Formed close partnerships and built relationships with functional and engineering leaders within the organization
- Continue to communicate effectively with various groups and leaders.
Technical Recruiter
Teksystems
12.2018 - 03.2021
- Focused areas of hiring are within Desktop Support, IT Support, Help Desk & Failure Analysis Engineers
- Successfully placed and qualified 40+ consultants with a variety of clients
- Partner with multiple clients by understanding various requirements needed to fulfill their business needs
- Assess overall technical and cultural fit of candidates to hiring managers needs by completing processes such as mock interviews, reference checks, and administering technical assessments
- Deliver interview preparation and document consultant interview feedback with over 100 candidates
- Deliver and maintain highest spread of $11,000 within the first and second year
- Maintain a metric averaging 30 interactions per week and built long term relationships with consultants
- Develop strategic sourcing strategies to find qualified candidates by leveraging avenues such as Linkedin Recruiter, referrals, meetup groups, networking and social media
- Responsible for the entire recruiting life-cycle (qualification, sourcing strategy, submission, candidate preparation, onsite introduction, closing, onboarding and consultant maintenance)
- Working with account management to execute training and onboarding program for new hires
- Provide coaching and advice to IT professionals looking to grow within their careers.
Technical Specialist
Apple, Inc.
05.2018 - 12.2018
- Assessed customers support needs upon arrive and provided each customer with multiple solutions
- Provided customers with technical support; problem solve to isolate software and hardware issues
- Exercised time management and make decisions in a timely manner
- Maintained composure and customer focus to provide excellent customer service
- Rotated through different technical specialties and skill sets
- Maintained a Net Promoter Score 90% or higher on customer satisfaction rating
- Averaged about 6K in net profit sales per day.
Product Specialist
Apple, Inc.
08.2017 - 05.2018
- Maintained a strong understanding of Apple products and features to consult with customers as needs arise
- Demonstrated strong communication and people skills, including being approachable, a good listener, and empathetic
- Uncovered customers' needs and follow through with enlightening solutions
- Executed store administration tasks such as emails, phone calls with customers, and managing calendar appointments.
Server - Bar-server - FOH Trainer - Takeout - Host
Chilis Bar and Grill Restaurant
10.2011 - 08.2017
- Handled a high stress/pressure environment
- Maintained high quality and effective customer service skills to keep positive feedback and intent to return at 80 percentile or above
- Demonstrated time management through prioritizing and multi-tasking
- Communicated with team members to ensure a smooth workflow and positive work environment
- Responsible for training and development of new employees
- Increased sales by up selling new food items to guests.
Education
Bachelor of Science in Kinesiology (Emphasis in Therapeutic Studies) -
California State University East Bay
06.2016
Skills
- Apple Certified iOS Technician
- Mac Proficient (Pages, Keynote, Numbers)
- Microsoft Office Windows (Word, Excel, PowerPoint)
- PC Proficient
- 60WPM
Timeline
Senior Recruiter
Archer
03.2021 - Current
Technical Recruiter
Teksystems
12.2018 - 03.2021
Technical Specialist
Apple, Inc.
05.2018 - 12.2018
Product Specialist
Apple, Inc.
08.2017 - 05.2018
Server - Bar-server - FOH Trainer - Takeout - Host
Chilis Bar and Grill Restaurant
10.2011 - 08.2017
Bachelor of Science in Kinesiology (Emphasis in Therapeutic Studies) -
California State University East Bay
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