Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Clarisse Ann Grise

TALLAHASSEE,FL

Summary

Training professional with more than ten years of customer-centric experience. Known for being strategic to identify solutions to current and potential challenges and collaborating with others to generate ideas and create team cohesion. Excellent time management and project prioritization skills resulting in effectively meeting deadlines and customer needs. Driven to meet personal, team, client and business goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Retail Sales Specialist

Recreational Equipment Inc.
10.2022 - Current
  • Increased sales through engagement and delivered in-depth information on product knowledge.
  • Contributed to outstanding growth in the Tallahassee store for Q1.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.

Digital Marketing Apprenticeship

Kepler Group
03.2023 - 05.2023
  • Collaborated with internal departments to build digital experiences and achieve marketing goals.
  • Managed and collaborated on The Superhero Project's marketing campaigns to cultivate brand awareness and drive website traffic.
  • Employed web analytics to evaluate campaign success and identify opportunities and key performance trends.
  • Reviewed company sites and advised on search strategies including keyword planning.

Customer Service Associate

Publix Super Markets Inc
04.2014 - 08.2015
  • Helped over 150 customers daily, providing premier customer service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Substitute Teaching Assistant

Trinity Catholic School
03.2015 - 05.2015
  • Maintained smooth classroom operations by assisting teachers with any administrative, instructional or student support need.
  • Promoted student progress by assisting with assignments and special projects.
  • Helped prepare classrooms by setting up activity stations, writing on bulletin boards and distributing materials.

Cabin Crew

Emirates
04.2004 - 03.2013
  • Contributed to "World's Best Airline" through implementing training, knowledge and skills in safety and emergency procedures for more than two hundred fifty flights annually.
  • Conducted and completed extensive hospitality training resulting in exceptional service to internal and external clients.
  • Demonstrated comprehensive knowledge of flight and emergency procedures resulting in swift decision-making and problem-solving skills in crisis.
  • Assumed supervisory and managerial positions when necessary.
  • Extensively trained in first aid and basic life support.
  • Generated more than $10,000 in sales through suggestive selling and training.

Education

Bachelor of Arts - International Studies Major in American Studies

De La Salle University
Manila, Philippines

Master of Arts - Education/Curriculum And Instrction, Major in ESL

University of Phoenix

Skills

  • Cash Handling
  • Mentoring
  • Assigning Tasks
  • New Business Development
  • Google Ads
  • Team Member Development
  • Microsoft Office
  • Promotions and Marketing Strategies
  • Digital Marketing
  • Social Media Content Creation
  • Communication and Writing Skills
  • Computer Proficiency

Affiliations

Big Bend Filipino-American Association, Inc., Public Relations Officer and lifetime member

Certification

Digital Marketing

Timeline

Digital Marketing Apprenticeship

Kepler Group
03.2023 - 05.2023

Retail Sales Specialist

Recreational Equipment Inc.
10.2022 - Current

Substitute Teaching Assistant

Trinity Catholic School
03.2015 - 05.2015

Customer Service Associate

Publix Super Markets Inc
04.2014 - 08.2015

Cabin Crew

Emirates
04.2004 - 03.2013

Bachelor of Arts - International Studies Major in American Studies

De La Salle University

Master of Arts - Education/Curriculum And Instrction, Major in ESL

University of Phoenix

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Clarisse Ann Grise