Clarita Rodriguez

Work History

Vanguard

Scottsdale, AZ

12.2022 - 10.2023

Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Performed various clerical duties by filing and faxing documents and creating customer databases.
Responded to customer calls and emails to answer questions about products and services.
Met customer call guidelines for service levels, handle time and productivity.
Followed up with customers about resolved issues to maintain high standards of customer service.

Arizona Training Center

Coolidge, AZ

04.2022 - 06.2023

Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Horizons Wellness

Casa Grande, AZ

11.2022 - 04.2023

Worked well in a team setting, providing support and guidance.
Applied effective time management techniques to meet tight deadlines.
Strengthened communication skills through regular interactions with others.
Paid attention to detail while completing assignments.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Wrote professional and error-free letters, memoranda and other business documentation to support office needs.
Interacted with customers by phone, email, or in-person to provide information.

AACT

Gilbert , AZ

10.2021 - 10.2022

Supported general education teachers and administrators in implementing strategies to meet needs of students with IEPs.
Coordinated with outside state agencies to acquire services for special needs children.
Coordinated Type and Type activities and events to promote student retention and recognize achievements of excelling students.
Led and managed child study teams to develop 10Type interventions to support students academically and socially.
Collaborated with teachers to conduct behavioral assessments and intervention plans for Number students.
Coached and observed Number teachers to improve teaching techniques.
Used Software and Software to maintain student records and prepare reports.
Organized and allocated resources required to meet needs of Number students and Number instructors.
Led and managed child study teams to develop Type interventions to support students academically and socially.