Inside Sales / Team LeaderInside Sales AssociateInside Sales Representative
Work Type
Full Time
Location Preference
Remote
Important To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing
30
years of professional experience
Inside Sales Professional with 15 plus years of experience, negotiating, retaining and up-selling. Sales professional with robust background in leadership and team management. Known for fostering collaborative environment and achieving significant sales milestones. Highly reliable and adaptable, consistently aligning team efforts with evolving business needs. Expertise in negotiation and conflict resolution, combined with results-oriented mindset.
Work History
Sales Account Executive
13 Years 11 Months
Fleet One / WEX | 07.2012 - Current
Developed and maintained strong client relationships to drive sales growth.
Collaborated with cross-functional teams to align strategies and improve customer experience.
Utilized CRM software to track sales activities and manage pipeline effectively.
Trained new team members on sales processes, tools, and best practices for success.
Implemented effective time management strategies, allowing for efficient prioritization of tasks and responsibilities as an Inside Sales Account Executive.
Mentored junior team members to help them reach their full potential within the role of Inside Sales Account Executive.
Increased sales revenue by building strong relationships with key clients and consistently meeting or exceeding sales targets.
Inside Sales / Team Leader
6 Years 2 Months
AmMed Direct LLC | 01.2006 - 03.2012
Top 10% sales associate monthly by exceeding goals.
Provide excellent customer service to new and existing customers
Handle 120 plus incoming and outgoing calls per day.
Managed 12 sales representatives daily
Conduct continuous training and weekly meetings.
Administer daily, weekly and monthly reports on the objectives and goals.
Provide superior customer support for unsatisfied customers.
Develop a strong relationship with my team ensuring a good working environment.
Motivate team members to reach obtainable goals.
Inside Sales Associate
1 Year 6 Months
Bellsouth | 12.2003 - 06.2005
Top 5% sales in the South East region in first year (Pinnacle Award Winner).
Provided excellent customer service to new and existing customers.
Handled 100 plus incoming calls per day.
Developed good relations with escalated customers and ensured 95% remained a customer.
Retention Specialist III
1 Year 5 Months
Sprint PCS | 07.2002 - 12.2003
Responsible for solving customer issues.
Provided technical support / trouble shooting for Wireless users.
Retention specialist responsible for retaining customers who wanted to cancel service.
Negotiated new products and up-sold.
Account Executive
8 Months
New Horizons Computer Learning Center | 10.2001 - 06.2002
Penetrated to the decision maker to arrange computer training for their employees.
Made 100 plus cold calls each day.
Arranged and met with decision makers to negotiate training cost.
Vacation Consultant
1 Year 1 Month
Fairfield Communities | 09.2000 - 10.2001
Maintained highest sales revenue each month.
Doubled division revenues for each sales associate.
Expanded sales opportunities by 300%.
Exceeded weekly and monthly goals.
Client Service Administrator
3 Years 6 Months
Bankers Trust / MetLife | 08.1996 - 02.2000
Managed clients’ investment portfolios
Provided excellent customer service to new and existing customers.
Educated clients on Tax Laws and changes in Government Policies pertaining to their 401k investments
Maintained excellent customer relations and established trust in handling their investments for retirement.
Education
Associate of Arts(A.A.) - Computer Operations
Barclay Career Institute | 01-1984
- Honorable Discharge
United States Marine Corps | 01-1995
Associate of Science - Life, Health & Accident
Skills
Objection handling
Client segmentation
Strategic prospecting
Closing techniques
Team management
Sales coaching
Customer retention
Upselling strategies
Accomplishments
APEX Winner 7 years in a row exceeding over 180 percent to goal.
Affiliations
United States Bowling Congress
Interests
Acting and Theater
Bowling
Timeline
Sales Account Executive
Fleet One / WEX
07.2012 - CurrentRead More
Inside Sales / Team Leader
AmMed Direct LLC
01.2006 - 03.2012Read More
Inside Sales Associate
Bellsouth
12.2003 - 06.2005Read More
Retention Specialist III
Sprint PCS
07.2002 - 12.2003Read More
Account Executive
New Horizons Computer Learning Center
10.2001 - 06.2002Read More
Vacation Consultant
Fairfield Communities
09.2000 - 10.2001Read More
Client Service Administrator
Bankers Trust / MetLife
08.1996 - 02.2000Read More
Associate of Science from Life, Health & Accident
Read More
United States Marine Corps
from Honorable Discharge
Read More
Barclay Career Institute
Associate of Arts(A.A.) from Computer Operations
Read More
SUMMARY OF QUALIFICATIONS
Utilize excellent business judgment and time management skills, multi-tasking to ensure sales goals, quotas and deadlines are met and or exceeded.
Train and mentor new sales personnel using real life situations, providing both positive and negative feedback, reinforcing skills, and building self-esteem.