Clark Mazzio
Portland,Oregon
Summary
Reliable and upbeat sales specialist with expansive industry knowledge and 5+ years in the auto and trailer industry. Dedicated to building relationships and creating community ties through superior customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate
Beaverton Kia
09.2023 - Current
- Participated in community outreach events as a representative of the dealership to foster positive relationships within the local area.
- Actively participated in ongoing product training sessions to remain knowledgeable about current models and industry trends.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with service department to address any post-sale concerns or issues promptly and professionally.
- Developed tailored presentations for each client, showcasing vehicles that best fit their needs and desires.
- Maintained up-to-date knowledge of inventory, ensuring accurate information was provided to potential buyers.
- Consistently exceeded sales targets through effective communication and negotiation skills.
- Utilized CRM tools to track leads, manage follow-ups, and effectively build client pipelines.
- Achieved high levels of customer satisfaction through consistent follow-up and communication, ensuring all needs were met even after the sale was completed.
Owner
Mazzio Custom Trumpet Company
01.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Created top of the line brass instruments using my own designs and high quality materials.
- Operated social media pages to grow the business and connect with client base.
- Created beautifully detailed horns using expertise in metal working and lathe operation.
Technician
Tyler's Automotive
03.2023 - 07.2023
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
- Kept detailed records of each repair performed, facilitating warranty claims processing when needed.
Travel Trailer Technician
Airstream Adventures NW
06.2021 - 03.2023
- Maintained up-to-date knowledge of industry advancements in trailer technology through regular training.
- Managed multiple concurrent tasks effectively, prioritizing workload to meet deadlines without compromising attention to detail.
- Communicated proactively with service advisors regarding job status updates or potential delays, keeping clients informed throughout the repair process.
- Reduced downtime for trailers by swiftly diagnosing and repairing mechanical issues.
- Enhanced trailer performance by conducting thorough inspections and identifying maintenance needs.
- Conducted electrical diagnostics and repairs on trailers.
- Supported fellow technicians in troubleshooting difficult problems, fostering a collaborative atmosphere within the workplace.
Lube Rack Technician
Toyota of Portland
10.2020 - 06.2021
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Kept shop areas neat, clean, and free of safety hazards.
- Greeted customers and answered questions about oil changes and other services.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Technician
Valvoline Instant Oil Change
10.2019 - 10.2020
Education
Some College (No Degree) - Music Performance
Oberlin College
Oberlin, OHSkills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Listening Skills
- Strong negotiation
- Building rapport
- Sales Presentations
- Relationship Building
- Friendly and Enthusiastic
- Sales and Marketing
Timeline
Sales Associate
Beaverton Kia
09.2023 - Current
Technician
Tyler's Automotive
03.2023 - 07.2023
Travel Trailer Technician
Airstream Adventures NW
06.2021 - 03.2023
Lube Rack Technician
Toyota of Portland
10.2020 - 06.2021
Technician
Valvoline Instant Oil Change
10.2019 - 10.2020
Owner
Mazzio Custom Trumpet Company
01.2019 - Current
Some College (No Degree) - Music Performance
Oberlin College
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