Clarke McClinton
Chicago,IL
Summary
Multi-talented Insurance Benefits Specialist with a quality-driven and disciplined approach to completing all office tasks. Decisive leader, strategic planner and complex problem-solver with 3 years of customer service experience. Pursuing new professional challenges with a growth-oriented company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Specialist
Insurance Benefits Specialist
Chicago, IL
07.2022 - Current
- Computer proficiency with the ability to use multiple screens.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Maintained current understanding of Medicare market conditions, compliance standards and best practices.
Pharmacy Technician
Walgreens Pharmacy
Carbondale, IL
01.2020 - 03.2020
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Job required very high accuracy and to be detail oriented.
Cashier/Concessions Worker
Southern Illinois University Carbondale
Carbondale, IL
08.2017 - 12.2019
- Correctly received orders, processed payments and responded appropriately to guest concerns
- Consistently provided friendly service to promote better customer engagement.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Health Enthusiast
The Vitamin Shoppe
Chicago, IL
05.2019 - 08.2019
- Provided customers with options to help meet their health-goals
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Post-baccalaureate -
Southern Illinois University
Bachelor of Science - Biological Science, Psychology And Chemistry
Southern Illinois University Carbondale
Carbondale, IL12.2019
High School Diploma -
Oak Park & River Forest High School
Oak Park, IL05.2015
Skills
- Detail oriented and highly organized
- Computer skills (Microsoft-based software)
- Energetic professional
- Working in a fast paced work environment
Certification
Life & Health Insurance License (A.D. Banker)
Timeline
Specialist
Insurance Benefits Specialist
07.2022 - Current
Pharmacy Technician
Walgreens Pharmacy
01.2020 - 03.2020
Health Enthusiast
The Vitamin Shoppe
05.2019 - 08.2019
Cashier/Concessions Worker
Southern Illinois University Carbondale
08.2017 - 12.2019
Post-baccalaureate -
Southern Illinois University
Bachelor of Science - Biological Science, Psychology And Chemistry
Southern Illinois University Carbondale
High School Diploma -
Oak Park & River Forest High School