Claro Orlando Hernandez
Lakewood,CA
Summary
Oversaw security measures across corporate, educational, and retail sectors for over 10 years. Leveraged keen observational and communication skills to elevate safety standards. Engaged with stakeholders to thoroughly understand and fulfill security requirements.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Inter-Con Security Service
03.2007 - 11.2009
- Challenge suspicious individuals and contact management and authorities regarding any unsafe or illegal activities
- Responded to suspicious activities to investigate and resolve concerns with appropriate verbal techniques
- Reliable to provide onsite security presence to deter, address and report any suspicious activity
- Circulate among the property to preserve order and protect the property and people
- Enforce property and company policies and procedures as well as investigate any disturbances
- Maintained a daily log of any irregularities such as property damage, theft, presence of unauthorized persons or unusual activity
- Resolved complaints and issues while working under minimum supervision
Staff Control Security Service
05.1995 - 02.2007
- Responded quickly to emergency situations, typically within minutes to deflect any issues
- Completed full building and grounds patrol every hour to spot and investigate any concerns
- Informed violators of applicable rules and peacefully removed unauthorized individuals from premises
- Maintained composure professionalism at all times when dealing with the public or deescalating issues
- Authorized entrance papers and granted or denied entrance to the premises
- Detained criminals doing criminal activities till higher authority arrived
Education
High School Diploma - General Education
Paramount High School
Paramount, CA06.1994
Skills
- Facilitated bilingual communication to strengthen client relationships and resolve conflicts Led team initiatives to promote collaboration and enhance productivity Developed training programs to mentor team members and instill a strong work ethic
Certification
First aid, CPR and AED
Timeline
Inter-Con Security Service
03.2007 - 11.2009
Staff Control Security Service
05.1995 - 02.2007
High School Diploma - General Education
Paramount High School