CLARRISSIA LINDSAY
West Palm Beach,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain a financial planning entry-level position to help achieve company goals.
Overview
8
8
years of professional experience
Work History
Commercial Loan Servicing Specialist
VALLEY NATIONAL BANK
West Palm Beach, FL
01.2022 - Current
- Responsible for escrow processing and analysis, loan processing and payment applications
- Research missing or misapplied commercial loan payments
- Processing loan payment reversals
- Create and provide payoff letters
- Perform maintenance for payment schedules, rates and billing records.
- Performed detailed loan servicing activities, including payment processing and reconciliation of loans.
- Analyzed customer data to ensure accuracy in the system and compliance with regulations.
- Conducted research on mortgage loan documents to review accuracy of terms and conditions.
Consultant and Analyst
MERIDIANX MEDICAL BILLING
Lake Park, FL
01.2019 - 01.2022
- Working with PCP providers and Home Health Agencies to review increasing their performance to reach a higher standard of quality
- As well as review of AR backlogs and denied claim resolution
- Outlined problem areas in compliance, accuracy, and productivity
- Recommended process improvements with contracting
- Provided support with HEDIS, Care Gaps and Provider performance
- Experience with health care provider negotiations
- Experience with presenting and communicating negotiation strategies and results at senior levels
- Experience negotiating contracts with successful outcomes
- Review customer feedback by email.
- Developed and implemented customized strategies to meet client needs.
- Analyzed complex information from multiple sources to identify patterns or trends that could be used as a basis for decision-making.
- Reviewed existing policies and procedures and suggested improvements where necessary.
Local Claims Research Analyst
AMERIHEALTH CARITAS – PRESTIGE INSURANCE
Palm Beach Gardens, FL
01.2016 - 01.2019
- Develops reports, analyzes AR trends, and resolves provider reimbursement issues
- Performs research of Medicaid rules, provider manuals, and managed care requirements
- Contributed to process change implementation for maximizing net revenue by analyzing revenue cycle reports, workflows, and processes for efficiency, identifying factors that affect reimbursement
- Collaborated with leadership and team members, providing recommendations on workflow coordination, issue resolution, provider reimbursement, and issue resolution through project management and problem solving
- Interpret and review contract terms, reimbursement rates and payment structures
- Demonstrated strength in working independently and establishing influential relationships
- Established and maintained influential business relationships, leveraging network contacts to facilitate resolution of provide complaints
- Negotiate vendor or provider contracts and manage implementations and ongoing relationships, educate providers on contract language
- Compliance and customer complaints
- Analyzes financial impact of contracts and terms
- Management-level Meetings -Improved leadership decision-making by attending management-level meetings, providing metrics and feedback of provider inquires
- Educates and provides individualized support to providers.
Education
Medical Billing and Coding Specialist - Medical Billing And Coding
MCI Institute of Technology
West Palm Beach08-2010
Some College (No Degree) - Business Administration
Southern New Hampshire University
Hooksett, NHSome College (No Degree) - Business Administration
Palm Beach Community College
Palm Beach Gardens, FLSome College (No Degree) - Business Administration
Monroe Community College
RochesterSkills
Project Management & Reporting
- Excel
- Excel-Pivot charts
- Asset Allocation
- Account Performance Reviews
- Report Writing
- Client Relationship Development
- Cash Flow Management
- Critical Thinking
- Attention to Detail
- Microsoft Excel
- Analytical Thinking
Community Service
- Volunteer, Food Drive, Riviera Beach Community Garden
- Volunteer, Community Gardens
Affiliations
Community Involvement
Volunteer, Food Drive, Riviera Beach Community Garden
Volunteer, Community Gardens
Timeline
Commercial Loan Servicing Specialist
VALLEY NATIONAL BANK
01.2022 - Current
Consultant and Analyst
MERIDIANX MEDICAL BILLING
01.2019 - 01.2022
Local Claims Research Analyst
AMERIHEALTH CARITAS – PRESTIGE INSURANCE
01.2016 - 01.2019
Medical Billing and Coding Specialist - Medical Billing And Coding
MCI Institute of Technology
Some College (No Degree) - Business Administration
Southern New Hampshire University
Some College (No Degree) - Business Administration
Palm Beach Community College
Some College (No Degree) - Business Administration
Monroe Community College
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