Michele Larson
Lakeland,MN
Summary
Detail-oriented administrative specialist with extensive experience in managing complex workflows and ensuring compliance in financial environments. Expertise in coordinating processes, maintaining documentation for audit readiness, and supporting leadership with accurate reporting. Aiming to leverage strong administrative and analytical skills to enhance operations at the Student Affairs Administrative Support Specialist, Senior role.
Overview
14
14
years of professional experience
Work History
Commercial Loan Servicing Specialist
American National Bank
Oakdale, MN
03.2025 - Current
- Coordinate complex administrative workflows including borrowing bases, loan payoffs, reversals, and reapplications with high accuracy.
- Upload, index, and maintain documentation for audit readiness and cross-department access.
- Manage insurance ticklers, verify compliance, and track UCC filings, corrections, and continuation schedules.
- Oversee title, lien, and collateral documentation to ensure proper perfection and release.
- Execute paid-loan and collateral release processes across vehicles, UCCs, LOCs, stocks, bonds, life insurance, and real estate.
- Draft and file satisfactions and Deeds of Reconveyance in accordance with regulatory requirements.
- Serve as a trusted resource for resolving complex servicing issues across departments.
Retail Post‑Close / Collateral Perfection Specialist
Bremer Bank
Lake Elmo, MN
11.2021 - 03.2025
- Managed post‑close workflows for home equity lines, mortgages, vehicle loans, investment accounts, and CDs.
- Ensured timely lien perfection and accurate execution of satisfactions upon payoff.
- Maintained compliance with regulatory standards and internal policies throughout the loan lifecycle.
- Coordinated with counties and DMV offices for lien verification and release processing.
Client Support & Mortgage Specialist / Quality Control Specialist
First Niagara Bank / KeyBank
Amherst, NY
05.2012 - 10.2021
- Assisted customers with accounts, HELOCs, lines of credit, escrow, and online banking.
- Cross-sold financial products including credit cards, student loans, refinancing, and CDs.
- Supported branches with mortgage questions, payments, address changes, and account updates.
- Reviewed newly boarded mortgage loans for compliance with guidelines, disclosures, and closing documentation.
Client Support (First Niagara Contract)
Select One Search
Williamsville, NY
02.2012 - 05.2012
- Provided account support for home equity loans, lines of credit, escrow accounts, and online banking.
- Cross-sold financial products and assisted with customer inquiries.
Education
Diploma -
Kenmore West Senior High School
01-2004
Pursued degree - Office Management
Erie Community College
Skills
- Confidential Case Support
- Process Tracking & Workflow Management
- Research & Documentation
- Communication
- Systems Proficiency
- Workflow coordination
Timeline
Commercial Loan Servicing Specialist
American National Bank
03.2025 - Current
Retail Post‑Close / Collateral Perfection Specialist
Bremer Bank
11.2021 - 03.2025
Client Support & Mortgage Specialist / Quality Control Specialist
First Niagara Bank / KeyBank
05.2012 - 10.2021
Client Support (First Niagara Contract)
Select One Search
02.2012 - 05.2012
Diploma -
Kenmore West Senior High School
Pursued degree - Office Management
Erie Community College