Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
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CLAUDE ALIGUENA

MARTINSBURG,West Virginia

Summary

Proven expertise in data center operations and network support, honed at CloudLock, where I enhanced client satisfaction through efficient service delivery and technical maintenance. Demonstrated strong problem-solving abilities and teamwork, significantly reducing downtime. Skilled in computer hardware troubleshooting, I blend technical acumen with effective communication to drive results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Data Center Technician

CloudLock
02.2022 - Current
  • Moved and installed shelves, power strips, rails, servers, switches and other equipment.
  • Installed and managed structured cabling infrastructure.
  • Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
  • Accepted tasks and documented status using ticketing system, time reports and email.
  • Reduced downtime for clients by swiftly addressing technical issues and performing routine maintenance on servers.

Truck Driver

Benalhi Transport
02.2021 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.

Education

Bachelor of Science - Computer And Information Systems

University of Yaounde
10-2011

Skills

  • Data center operations
  • Network troubleshooting
  • Computer hardware troubleshooting
  • Network support

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Amazon Web Services (AWS) Certified Solutions Architect – Associate - Amazon Web Services (AWS).
  • Forklift Certification
  • First Aid Certification
  • Amazon Web Services (AWS) Certified Solutions Architect
  • OSHA Certified

Languages

French
Full Professional

Interests

  • Documenting and sharing travel experiences
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Volunteering
  • Reading
  • Team Sports

Timeline

Data Center Technician

CloudLock
02.2022 - Current

Truck Driver

Benalhi Transport
02.2021 - Current

Bachelor of Science - Computer And Information Systems

University of Yaounde

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CLAUDE ALIGUENA