Claudette Baiete-Williams
Pikesville,MD
Summary
Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
10
10
years of professional experience
Work History
Cashier/Customer Service
Costco Wholesale
08.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Worked with floor team and managers to meet wide range of customer needs.
Cashier/Customer Service
the diner
05.2015 - 04.2020
- Company Overview: University of Maryland campus
- University of Maryland campus
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Bachelor of Arts - Gender Studies
University of Maryland, Baltimore County
Baltimore, MD05-2024
Associate of Science - Human Services
Prince George's Community College
Upper Marlboro, MD05-2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Money Handling
- Cash Handling
- Reliability and punctuality
- Active Listening
- Professionalism
- Honest and Dependable
- Reliable and Responsible
Timeline
Cashier/Customer Service
Costco Wholesale
08.2020 - Current
Cashier/Customer Service
the diner
05.2015 - 04.2020
Bachelor of Arts - Gender Studies
University of Maryland, Baltimore County
Associate of Science - Human Services
Prince George's Community College
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