Claudette Ray
New York City Administration for Children's Services
Brooklyn,NY
24
years of professional experience
Detail-oriented administrative and data professional with extensive experience in records management, data tracking, reporting, database maintenance, and confidential documentation. Finance graduate with Honors distinction and a strong foundation in business and financial concepts. Seeking a remote Data Entry, Data Analyst, or Data Coordinator role where accuracy, organization, and attention to detail are valued.
Work History
Child Protective Specialist
10 Months- Maintain accurate and confidential case records, ensuring timely updates and accessible documentation.
- Track case activity, payment information, compliance requirements, and enforcement actions while maintaining data accuracy.
- Develop and maintain case service plans and documentation in accordance with established requirements and court orders.
- Review cases for compliance, identify outstanding requirements, and coordinate follow-up with relevant parties.
- Research and resolve inquiries while obtaining, verifying, and communicating case-related information with parents, employers, agencies, and colleagues.
Shift Supervisor
2 Years 9 Months- Coordinated daily operations, staff coverage, and shift management to ensure consistent service delivery.
- Maintained confidential participant information and professional records in compliance with organizational requirements.
- Investigated complaints and incidents, gathering information and documenting findings accurately.
- Implemented and monitored safety-related recording and reporting procedures for residents and staff.
- Prepared daily coverage reports, communicated shift updates, and followed up on safety and compliance issues.
Administrative Coordinator
2 Years 4 Months- Maintained accurate, secure, and accessible electronic and paper records, including confidential documents, contracts, and administrative files.
- Prepared meeting agendas, coordinated supporting materials, and organized documentation for meetings and conferences.
- Scheduled and coordinated in-person and virtual meetings, seminars, appointments, and other administrative activities.
- Managed incoming and outgoing correspondence, ensuring timely distribution, follow-up, and appropriate routing of inquiries.
- Maintained the Director of External Affairs’ calendar, prioritized communications, and tracked pending matters and appointments.
Administrative Assistant
6 Years 10 Months- Maintained record-management databases and organized information for efficient retrieval and administrative operations.
- Prepared accurate and complete documents, reports, and corporate records.
- Performed basic bookkeeping and maintained financial and administrative records.
- Processed and distributed incoming correspondence, including email and fax communications.
- Conducted computer-based research and provided administrative support while maintaining effective communication with management, clients, vendors, and internal departments.
Executive Assistant
4 Years 5 Months- Responded to inquiries from physicians, therapists, hospitals, and Medicaid agencies regarding participant healthcare coverage.
- Communicated coverage and renewal information to participants.
- Maintained professional communication with internal and external stakeholders while handling sensitive participant information.
Executive Assistant
3 Years 6 Months- Prepared weekly reports for the Commissioner and maintained the Commissioner's calendar.
- Provided administrative support to the Human Resources Director, including recruitment coordination for seasonal assistance programs.
Education
Bachelor of Science - Finance
- With Honors
- Graduation: June 2024
Skills
Entered data accurately and maintained record quality.
Managed records and database updates.
Tracked data and organized documentation.
Prepared reports and supporting documentation.
Organized information for easy access and review.
Monitored quality and compliance requirements.
Maintained electronic and paper filing systems.
Provided administrative support for daily operations.
Handled confidential records with care.
Tracked case activity and payment records.
Used research and computer skills to support tasks.
Completed assessments and evaluations.
Supported case management activities.
Managed records and filing needs.
Personal Information
Title: Administrative and Data-focused Professional
Section name
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Timeline
Child Protective Specialist
New York City Administration for Children's Services
11.2025 - 09.2026Read More
Shift Supervisor
Volunteers of America - Greater New York (VOA-GNY)
04.2023 - 01.2026Read More
Administrative Coordinator
New York City Health + Hospitals
11.2020 - 03.2023Read More
Administrative Assistant
NYC Department of Human Resources Administration (HRA)
08.2011 - 06.2018Read More
Executive Assistant
HealthFirst
10.2006 - 03.2011Read More
Executive Assistant
NYC Department of Transportation
03.2003 - 09.2006Read More
Post University
Bachelor of Science from Finance
Read More