Claudia Alarcon
Palmdale,CA
Summary
Demonstrated expertise as a certified medical assistant with 17 years of experience delivering exceptional clinical and administrative support across primary care, family medicine, pediatrics, community health, and hospital settings.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Medical Assistant
Northeast Valley Health Corporation
02.2024 - Current
- Conduct comprehensive patient intake, including vital signs, medical histories, and medication reconciliation
- Assist providers during examinations and clinical procedures to ensure efficient patient flow
- Perform venipuncture, specimen collection, injections, immunizations, EKGs, and point-of-care testing
- Administer medications in accordance with established safety protocols and clinical guidelines
- Accurately document patient information and clinical activities in electronic medical records
- Coordinate referrals, laboratory orders, imaging services, and follow-up appointments
- Provide patient education on medications, treatment plans, and preventive care measures
- Maintain exam room readiness, ensuring compliance with OSHA and infection control standards
- Collaborate with interdisciplinary healthcare teams to deliver high-quality patient care
- Uphold HIPAA regulations and maintain strict patient confidentiality
Emergency Department Admitting Representative
CHA Hollywood Presbyterian Medical Center
06.2018 - 08.2020
- Registered emergency department patients efficiently while ensuring accuracy of demographic and insurance information
- Verified insurance coverage and obtained necessary authorizations for services
- Secured treatment consents and completed required admission documentation
- Coordinated patient admissions, transfers, and discharges with clinical staff
- Collected co-pays, deductibles, and patient payments in accordance with hospital policies
- Assisted patients with Medi-Cal eligibility and enrollment processes
- Communicated effectively with medical staff, patients, and insurance providers
- Maintained compliance with EMTALA regulations and hospital policies
- Delivered high-quality customer service in a fast-paced emergency care environment
Back Office Coordinator / Medical Assistant
Valencia Pediatric Associates
10.2014 - 01.2018
- Supervised daily back-office operations and supported clinical staff performance
- Assisted with staff scheduling, training, and performance evaluations
- Coordinated provider workflow to optimize patient care and clinic efficiency
- Ensured compliance with OSHA, HIPAA, and clinic policies
- Managed inventory control and medical supply ordering
- Supported administrative functions, including documentation and reporting
- Performed comprehensive clinical duties, including triage, immunizations, medication administration, and diagnostic testing
Medical Assistant
Sugarloaf Medical Primary Care
08.2012 - 06.2014
- Assisted physicians with patient examinations, treatments, and procedures
- Performed blood draws, injections, EKGs, sleep studies, and spirometry testing
- Collected and documented patient histories and vital signs
- Scheduled appointments and maintained accurate patient records
- Provided patient education and coordinated follow-up care
- Maintained exam room cleanliness and ensured equipment readiness
Medical Assistant
Antelope Valley Community Clinic
09.2010 - 02.2012
- Supported providers in a high-volume family practice setting
- Obtained and documented patient histories and vital signs
- Performed injections, EKGs, urinalysis, and specimen collection
- Assisted with scheduling, billing, and general administrative duties
X-Ray Technician Extern
Garrison Family Medical Group
02.2010 - 04.2010
- Performed limited diagnostic X-rays under supervision
- Assisted with film processing and documentation
- Scheduled patient appointments and maintained records
Medical Assistant / X-Ray Technician Extern
VIP Family Care
11.2009 - 02.2010
- Assisted physicians during patient examinations and procedures
- Collected patient histories and recorded vital signs
- Performed venipuncture, EKGs, injections, and immunizations
- Conducted vision and hearing screenings
- Performed limited diagnostic X-rays
- Verified insurance information and scheduled patient appointments
Education
Bachelor of Science in Nursing (BSN) - Nursing Program
West Coast University
North Hollywood, CA03.2028
Associate of Arts - Social & Behavioral Sciences
College of the Canyons
Valencia, CA05.2024
Associate of Arts - Liberal Arts with Health Emphasis
College of the Canyons
Valencia, CA05.2024
Medical Assistant Diploma - undefined
Kaplan College
North Hollywood, CA01.2010
High School Diploma - undefined
R. Rex Parris High School
Littlerock, CA01.2005
Skills
- Assisted in delivering efficient patient services by refining intake processes and conducting comprehensive assessments
- Supported clinical teams by regularly monitoring vital signs and maintaining thorough patient records
Certification
- BLS/CPR Certified
- OSHA Trained
- HIPAA Compliant
- Fire Card Certified
Timeline
Medical Assistant
Northeast Valley Health Corporation
02.2024 - Current
Emergency Department Admitting Representative
CHA Hollywood Presbyterian Medical Center
06.2018 - 08.2020
Back Office Coordinator / Medical Assistant
Valencia Pediatric Associates
10.2014 - 01.2018
Medical Assistant
Sugarloaf Medical Primary Care
08.2012 - 06.2014
Medical Assistant
Antelope Valley Community Clinic
09.2010 - 02.2012
X-Ray Technician Extern
Garrison Family Medical Group
02.2010 - 04.2010
Medical Assistant / X-Ray Technician Extern
VIP Family Care
11.2009 - 02.2010
High School Diploma - undefined
R. Rex Parris High School
Medical Assistant Diploma - undefined
Kaplan College
Bachelor of Science in Nursing (BSN) - Nursing Program
West Coast University
Associate of Arts - Social & Behavioral Sciences
College of the Canyons
Associate of Arts - Liberal Arts with Health Emphasis
College of the Canyons