Claudia Arredondo
Revere,MA
Summary
Detail-oriented Mortgage Loan Processor with a proven track record of managing high volumes of applications. Bilingual in English and Spanish, delivering exceptional customer service and ensuring compliance throughout the loan process.
Overview
25
25
years of professional experience
Work History
Mortgage Loan Processor
Salem Five Mortgage Company
Salem, MA
08.2020 - Current
- Processed mortgage applications by verifying financial documents and ensuring compliance with regulations.
- Reviewed loan files for accuracy and completeness, reducing errors in documentation.
- Collaborated with underwriters to resolve issues and expedite loan approvals.
- Managed communication between clients, real estate agents, and lenders to facilitate smooth transactions.
- Trained new team members on processing procedures and best practices for efficiency.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout the entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Processed mortgage loan applications accurately and successfully for over 10 years.
Mortgage Loan Processor
Metro Credit Union
Chelsea, MA
08.2012 - 07.2016
- Processed mortgage applications by verifying financial documents and ensuring compliance with all regulations.
- Collaborated with underwriters to resolve issues and expedite loan approvals.
- Reviewed loan files for accuracy and completeness, reducing errors in documentation.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
Mortgage Loan Processor
Citizens Bank
Quincy, MA
01.2002 - 01.2005
- Reviewed loan files for accuracy and completeness, reducing errors in documentation.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout the entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Processed mortgage applications by verifying financial documents and ensuring compliance with regulations.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
Education
Bilingual Secretary - Secretary
Centro Colombo Americano
Medellin, Colombia 12-1989
Skills
- Bilingual communication
- Dependability
- Organizational skills
- Multitasking
- Problem-solving
- Regulatory compliance
- Attention to detail
- Time management
- Teamwork and collaboration
- Customer service
Timeline
Mortgage Loan Processor
Salem Five Mortgage Company
08.2020 - Current
Mortgage Loan Processor
Metro Credit Union
08.2012 - 07.2016
Mortgage Loan Processor
Citizens Bank
01.2002 - 01.2005
Bilingual Secretary - Secretary
Centro Colombo Americano