Claudia Braga Chaves

• Streamlined marketing processes for improved efficiency and reduced costs.
• Evaluated emerging trends within the industry landscape in order to preemptively adapt marketing initiatives, securing a competitive advantage.
• Provided clear communication of expectations and progress updates to executive leadership on a regular basis, maintaining stakeholder buy-in throughout projects'' lifespan.
• Created compelling content for 2 marketing channels to increase engagement and drive conversions daily.

• Designed and conducted statistical analyses and presented narrative and graphic findings to college administration.
• Collaborated with teachers and administrators to identify areas for improvement and implement evidence-based solutions to enhance teaching quality.
• Participated in professional development activities and in campus meetings weekly and served on committees to support educational analysis.
• Worked closely with administrators to develop strategic plans aimed at improving overall school performance and increasing student achievement rates.
• Guided 100% schools through accreditation processes by ensuring compliance with regulatory requirements and monitoring progress towards established goals.
• Championed the adoption of cutting-edge educational technology tools, fostering digital literacy and enhancing the learning experience for students.
• Developed and implemented assessment tools to evaluate student performance, informing instructional adjustments and support services.
• Played a key role in district-wide efforts to improve teacher retention by identifying areas of concern and proposing evidence-based strategies aimed at increasing job satisfaction.
• Analyzed demographic data to identify potential barriers to academic success among diverse populations, developing culturally responsive interventions as needed.
• Assisted in the development of policies promoting equity across all schools within the district by conducting comprehensive reviews of current practices.
• Partnered with community organizations to promote educational initiatives designed to address local needs and priorities.
• Conducted ongoing evaluations of special education programs, ensuring appropriate support services were in place for students with diverse learning needs.
• Took active role in stakeholder meetings to compile and share best practices on learning.

• Supported 9 student physical, mental, and social development using classroom games and activities.
• Supervised recess, lunch and daily student intake and dismissal.
• Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
• Completed daily reports, meal count sheets, and attendance logs.
• Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.

• Developed rapport with 90 % customers, fostering long-term relationships and repeat business.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Actively participated in team meetings and professional development workshops, continuously seeking opportunities to enhance skills and provide exceptional customer service.

• Established strong rapport with students, fostering a positive and motivating learning environment.
• Enhanced student comprehension by implementing engaging and interactive online tutoring sessions.
• Utilized various online platforms and tools to deliver effective tutoring services for remote learners.
• Analyzed 100 % student progress to adjust lesson planning for improvement.
• Provided verbal and written constructive criticism and positive feedback to students.

Data entry of student’s performance and grading in a MOODLE platform

• Deliver classes in matter of Education Public Policies to students seeking a license in education at the faculties of Pedagogy, Mathematics as well as the School for graduates.
• Participate 4 times a year in high level meetings developing and deciding faculty curriculums and internal policies.
• Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
• Evaluated student progress using both formative (2) and summative (1) assessments to provide targeted feedback for continuous improvement each semester.
• Increased course relevance by incorporating real-world examples and case studies into lesson plans.
• Developed innovative teaching methods tailored to diverse learning styles, enhancing student comprehension and success rates.
• Mentored and supervised graduate students, providing valuable guidance for thesis work, research projects, and professional development.
• Worked with dean to assess and evaluate courses and programs in appropriate discipline.

• ·Supervised 5 tutors providing distant learning classes in compliance with guidelines and educational quality standards.
• Organized infrastructure requirements for seminars as part of the educational services provided by the institution.
• Constant interaction with top management for decision making in all aspects of tuition provided.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

• Tutored 25-30 students online at the Pedagogy Faculty in the subjects of Educational Methodologies and Public Policies in Teaching. Student’s final evaluation was in person.
• Attended Master Seminars each month as part of duties to ensure student compliance with faculty requirements and evaluations.
• Data entry of student’s performance and grading.
• Participated as an invited professor to deliver a speech at the Master Seminar Conference.
• Established strong rapport with students, fostering a positive and motivating learning environment.
• Enhanced student comprehension by implementing engaging and interactive online tutoring sessions.

• Optimized organizational workflows, leading to improved overall efficiency and reduced costs.
• Ensured compliance with standards by regularly updating policies, procedures, and best practices.
• Coordinate 30 school inspection services, verifying school visits by inspectors, reviewing state education legislation updates and assuring compliance within assigned territory.
• Constant follow up and direct interaction with State Education Secretary of Minas Gerais and State Education Council of Minas Gerais, Brazil.
• Define and implement School Education Strategy for the city of Juiz de Fora in compliance with the State Legislation.
• Organized weekly meetings for inspectors and coordinated availability of conference rooms for participants.