Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Claudia Brand Diaz

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Lakeland Regional Health/Morrell Internal Medicine
06.2022 - Current
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Completed EKGs and other tests based on patient presentation in office.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Measured patient pulse oximetry.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared and administered medications to alleviate patient symptoms.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Certified Medical Assistant

Lakeland Regional Health
11.2020 - 05.2022
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Measured patient pulse oximetry.

Education

Medical Assisting

Southern Technical College
Auburndale
06.2020

Skills

  • Bilingual in Spanish and English
  • Simple dressings
  • Wound care specialist
  • Vital Signs Documentation

Certification

  • CCMA
  • CPR/ First Aid
  • EHR

Timeline

Certified Medical Assistant

Lakeland Regional Health/Morrell Internal Medicine
06.2022 - Current

Certified Medical Assistant

Lakeland Regional Health
11.2020 - 05.2022

Medical Assisting

Southern Technical College
  • CCMA
  • CPR/ First Aid
  • EHR
Claudia Brand Diaz