Claudia Calderon
Gridley,CA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
InsuranceQuotes
Yuba City, CA
07.2024 - Current
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collected deposits or payments and arranged for billing.
- Updated system with order specifics and customer details, preferences, and billing information.
- Issued refunds and adjusted bills to address customers' service or billing concerns.
Safety Assistant Manager
Trucking
Dixon , CA
08.2023 - 05.2024
- Conducted safety inspections of equipment, tools and workplace environment to identify potential hazards.
- Provided guidance on safe work practices to ensure that employees are following safety guidelines.
- Analyzed data to identify trends in injuries, illnesses or accidents.
- Ordered suspending activities that posed threats to worker health or safety.
- Investigated incidents, accidents and near-misses to determine root causes and corrective actions.
Fruit Sorter
Kalkat Fruit & Nut Company
Gridley , CA
05.2021 - 07.2023
- Examined fruits for any signs of damage or decay before sorting.
- Inspected fruit for size, color, shape, bruises and defects in order to determine grade quality.
- Performed regular maintenance checks on all equipment used during sorting process.
- Monitored inventory levels of supplies such as boxes, labels, gloves.
- Recognized potential hazards within the workplace environment and reported them immediately.
- Inspected, graded and sorted incoming goods by evaluating based on appearance and overall quality.
Education
Some College (No Degree) - Cosmetology
Cosmetology Sutter Beauty College
Yuba City, CA05-2014
High School Diploma -
Gridley High School
Gridley, CA06-2005
Skills
- FLUENT IN English & Spanish
- Computer Skills
- Paperwork Processing
- Data Entry
- Call handling
- Customer Service
- Hand-Eye Coordination
- Food Safety Regulations
- Sanitation Practices
- Packaging
- Accident Prevention
- Equipment Inspection
- Vehicle safety
- Payment Processing
- Appointment Scheduling
- Account updating
- Credit card payment processing
Languages
English
Professional
Spanish
Professional
Timeline
Customer Service Representative
InsuranceQuotes
07.2024 - Current
Safety Assistant Manager
Trucking
08.2023 - 05.2024
Fruit Sorter
Kalkat Fruit & Nut Company
05.2021 - 07.2023
Some College (No Degree) - Cosmetology
Cosmetology Sutter Beauty College
High School Diploma -
Gridley High School
Similar Profiles
Chantrell WilloughbyChantrell Willoughby
Intern at InsuranceQuotesIntern at InsuranceQuotes
Christopher RichardsonChristopher Richardson
Private Contractor at DoorDashPrivate Contractor at DoorDash
Ariel AyalaAriel Ayala
Associate Preschool Teacher at Robbins Elementary SchoolAssociate Preschool Teacher at Robbins Elementary School