Claudia Calderon
Long Beach
Summary
Coordinator with over a decade of experience optimizing operations and elevating customer satisfaction across various industries. Demonstrates exceptional organizational, problem-solving, and bilingual communication skills, with proficiency in Microsoft Excel and Word. Committed to fostering strong relationships and achieving operational excellence, poised to apply extensive expertise for future success.
Overview
10
10
years of professional experience
Work History
Maintenance Coordinator
Borba Property Group
Long Beach
01.2024 - Current
- Streamlined maintenance workflows, significantly enhancing response times and ensuring tenant satisfaction across multiple properties.
- Maintained accurate records of maintenance activities and inspections, supporting compliance with safety regulations and operational standards.
- Oversee two portfolios and worked with two property supervisor’s managing a total of 680 units.
- Processed invoices and followed up within 24 hours of completion.
- Provided estimates for repairs, projects, and upgrades. Assisted with approvals and emergency maintenance requests.
- Scheduled work orders for in house maintenance technicians, outside vendors and contractors.
- Setup clean and shows with utility companies.
- Prepared 24 hour notices to enter dewellings.
- ensuring compliance with Section 8, housing, fire inspections, and city codes.
- Reported project progress, site problems and labor status to supervisors.
- Collaborated on high-level strategic and operational projects alongside the COO and Director, contributing to cross-functional initiatives that improved organizational efficiency, compliance, and service delivery.
Driver
Amazon Prime
Irvine
01.2023 - 11.2023
- Ensure timely deliveries, boosting customer satisfaction and meeting service agreements.
- Maintain clear communication with customers, building trust and high service satisfaction.
- Deliver packages in adverse weather, demonstrating commitment to reliability.
Sales Representative
Metro-by Tmobile
Long Beach
09.2015 - 12.2022
- Responsible for ensuring store appearance is always clean and presentable, while staying informed of store policies, procedures, and promotions.
- Worked with management teams to develop annual sales plans, goals, and targets.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Performed scheduled inventory counts and supply audits.
Aircraft Detailer
Prime Flight
Los Angeles
09.2019 - 06.2021
- Performed regular TSA inspections and detailed searches of lavatories, galleys, and other areas throughout the plane's interior to ensure they are kept clean and sanitary.
- Excelled at following detailed instructions regarding specific customer requests or airlines regulations.
- Cleaned tray tables and windows and rearranged magazines to be presentable.
- Cleaned and detailed interiors of aircraft, such as vacuuming, wiping down surfaces, and polishing windows.
Skills
- Customer Service
- Data Entry
- Problem-Solving
- Organization
- Multitasking
- Microsoft Excel
- Microsoft Word
- Inventory Management
- Analytical Thinking
- Time Management
- Bilingual
- Reliable
- Attention to detail
Timeline
Maintenance Coordinator
Borba Property Group
01.2024 - Current
Driver
Amazon Prime
01.2023 - 11.2023
Aircraft Detailer
Prime Flight
09.2019 - 06.2021
Sales Representative
Metro-by Tmobile
09.2015 - 12.2022