Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Kjornes

Godley

Summary

Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

15
15
years of professional experience

Work History

Maintenance Coordinator

Daffan Cooling & Heating
11.2022 - Current
  • Created and maintained daily and weekly reports for upper management.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Answered phones in a timely manner to assist customers with any HVAC needs they might have.
  • Scheduled service calls as they came in and dispatched service technicians.

Senior Sales Associate

Marine Corps Community Services, MCBH
01.2011 - 06.2014
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Presented professional image consistent with company's brand values.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Education

No Degree - Fashion Merchandising

Tarleton State University
Stephenville, TX

Skills

  • Time management
  • Customer assistance
  • Friendly and outgoing
  • Customer follow-up
  • Display setup
  • Phone etiquette
  • Customer service
  • Teamwork and collaboration

Timeline

Maintenance Coordinator

Daffan Cooling & Heating
11.2022 - Current

Senior Sales Associate

Marine Corps Community Services, MCBH
01.2011 - 06.2014

No Degree - Fashion Merchandising

Tarleton State University

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