Claudia Ceballos
El Centro,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Insurance Broker
Claudia's Insurance And Income Tax Services
02.2011 - Current
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
- Collaborated with underwriters to negotiate favorable terms for clients, ensuring competitive pricing and comprehensive coverage.
- Calculated quotes and educated potential clients on insurance options.
- Enhanced customer loyalty by delivering timely and accurate policy updates and renewal information.
Office Manager
Peter Pan Seafoods
06.2023 - 08.2023
- Provided exceptional support and service when addressing our fishermen inquiries or concerns via radio, phone calls or email correspondence.
- Manage marine radios, VHF & Satellite..
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assist in varied ways to ensure and expedite all needs deemed necessary for the Fleet Team.
- Reported to senior management on organizational performance and progress toward goals.
- Maintain flight schedules for inbound and outbound freight.
Fish Tickets
Peter Pan Seafoods
06.2022 - 08.2022
- Responsible to review emails and become familiar with the specifics of the fish opening, including Stat Area, and date of opening. Assist with data entry detailed instructions and ensure there are no errors on tickets and all fishermen sign off on their fish tickets as well. Process, input, export, file, and maintain manual and electronic fish ticket records. Responsible for creating and sending the weekly report to Fish and Game in timely matter. Other duties assigned up on request.
Fish Tickets Assistant
Silver Bay Seafoods LLC
06.2020 - 08.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process fishermen requests.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Review fish tickets for complete and accurate information.
- Enter/Upload fish ticket information into the eLandings system.
- Performs other similar or related duties as requested or assigned by Office Manager.
Education
Business Administration
Long Beach City College
Long Beach, CA 09.2000
GED -
Woodrow Wilson High School
Long Beach, CA06.1996
Skills
- Driven
- Proactive team player
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Computer Skills
- Organization and Time Management
Timeline
Office Manager
Peter Pan Seafoods
06.2023 - 08.2023
Fish Tickets
Peter Pan Seafoods
06.2022 - 08.2022
Fish Tickets Assistant
Silver Bay Seafoods LLC
06.2020 - 08.2022
Insurance Broker
Claudia's Insurance And Income Tax Services
02.2011 - Current
Business Administration
Long Beach City College
GED -
Woodrow Wilson High School
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