Claudia Ciceron
Miami,FL
Summary
Dedicated and focused Healthcare Management professional with over 11 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Focused on maximizing team productivity with proactive, cross-functional communication and organized approach. Offer excellent abilities to handle challenging work, and excellent time management skills.
Overview
11
11
years of professional experience
Work History
Telehealth Management Coordinator
Care Resource Community Health Center
Miami, FL
10.2022 - Current
- Manage acute and chronic hypertension and diabetes recordings, including weight management and providing remote teaching as needed.
- Monitor vital signs, lab results, and adherence activities remotely.
- Educate on self-monitoring blood pressure and diabetes management techniques for improved health outcomes.
- Provide emotional support and encouragement to promote healthy eating and medication regimens.
- Coordinate outreach calls and schedule follow-up visits with primary care providers or specialists based on weekly reports.
- Actively participate in weekly team meetings to discuss new treatments, nutrition services, or protocols.
Medical Management Specialist
Medcor
Miami, FL
05.2017 - 06.2022
- Assisted in developing and implementing medical management policies and procedures.
- Managed the development of new programs related to medical management activities.
- Researched complex cases involving multiple providers or services requiring coordination across multiple departments.
- Participated in meetings with internal and external stakeholders to discuss issues related to medical management activities.
- Assisted with training new personnel on medical management protocols and procedures.
- Maintained positive working relationships with fellow staff and management.
Project Management Coordinator
Analytical Biodiagnostics Laboratory
Brooklyn, NY
08.2013 - 02.2016
- Created detailed reports on the progress of various projects, identifying any potential risks or issues.
- Assisted in developing project plans and timelines to ensure successful completion of projects.
- Maintained accurate records of all tasks completed by each team member throughout a project.
- Performed periodic reviews of existing processes and procedures, making recommendations for improvements in project plans.
- Monitored daily activities related to ongoing projects, ensuring that tasks were completed on time and within budget.
- Created detailed status reports outlining current progress on active projects, highlighting any potential risks or issues.
Education
Master of Science - Public Health
South College
Knoxville, TN08-2024
Bachelor of Arts - Health Management and Clinical Assistance
Florida International University
Miami, FL07-2021
Diploma - Certified Medical Assistant (MA)
Medgar Evers College of The City University of New York
Brooklyn, NY07-2015
Associate of Science - Health Sciences
Medgar Evers College of The City University of New York
Brooklyn, NY01-2015
Certificates - Nurse Technician
Manhattan Institute
New York, NY09-2004
Certificate - Phlebotomy
Manhattan Institute
New York, NY09-2004
Certificate - Electrocardiograph Technology
Manhattan Institute
New York, NY09-2004
Skills
- Project Management and Coordination
- Contract and Document Management
- Administrative Leadership and Staff Management
- Work Planning, Prioritization, Recordkeeping, and Meeting Coordination
- Health Promotion and Prevention
- New Program Management and Development
- Health Education and Training Seminars
- Community Outreach and Cultural Competency
- Resource Advocacy and Support Networks
- Problem-solving and Resolution Issues
- Research Abilities
- Medical Terminology
- Basic Life Support (BLS)
- Team Building and Self Motivation
Timeline
Telehealth Management Coordinator
Care Resource Community Health Center
10.2022 - Current
Medical Management Specialist
Medcor
05.2017 - 06.2022
Project Management Coordinator
Analytical Biodiagnostics Laboratory
08.2013 - 02.2016
Master of Science - Public Health
South College
Bachelor of Arts - Health Management and Clinical Assistance
Florida International University
Diploma - Certified Medical Assistant (MA)
Medgar Evers College of The City University of New York
Associate of Science - Health Sciences
Medgar Evers College of The City University of New York
Certificates - Nurse Technician
Manhattan Institute
Certificate - Phlebotomy
Manhattan Institute
Certificate - Electrocardiograph Technology
Manhattan Institute
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