Claudia Cordova
La Puente,CA
Summary
Experienced administrative professional with a proven track record in healthcare settings. Proficient in efficiently managing patient records, coordinating schedules, and ensuring smooth office operations. Collaborative team player dedicated to achieving results and adept at adapting to evolving needs. Recognized for exceptional communication skills, meticulous attention to detail, and the ability to handle confidential information with utmost discretion.
Overview
16
16
years of professional experience
Work History
Patient Access Representative III
City of Hope National Medical Center
11.2021 - 12.2024
- Coordinated scheduling of appointments across multiple departments to optimize patient care.
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
- Obtained necessary signatures for privacy laws and consent for treatment.
Administrative Assistant Temp
City of Hope National Medical Center
01.2020 - 11.2020
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Worked with cross-functional teams to achieve goals.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Front Office Assistant/Physicals Coordinator
Select Medical
08.2012 - 06.2018
- Performed data entry of confidential information, maintained organization of files electronically and manually
- Reported DMV confidential information to Sacramento, managed calendars, scheduled appointments, patient registration and managed doctor's schedules
Assistant Manager
Healthpointe Medical Group
04.2009 - 03.2012
- Act as liaison for staff members and management, handled customer service by responding to written and verbal inquiries and discrepancies
- Created invoices for clients and made bank deposits, participated in special projects, conducted new hire onboarding and training
- Oversee and monitor the front office workflow, and develop effective relationships with colleagues
Education
Certified Medical Assistant -
United Education Institute
Huntington Park, CA11.1996
Skills
- Appointment scheduling
- Fluent in Spanish
- Proficient in Microsoft office, WORD,EXCEL,OUTLOOK,POWER POINT
- Confidentiality and discretion
- EPIC and Peoplesoft
- Strong organizational skills
- Effective problem solving
- Policy understanding
- Patient registration
- Medical terminology
Bee Award Winner
Awarded for exceeding in everyday patient expectations and delivering compassionate care.
Languages
Spanish
Full Professional
Timeline
Patient Access Representative III
City of Hope National Medical Center
11.2021 - 12.2024
Administrative Assistant Temp
City of Hope National Medical Center
01.2020 - 11.2020
Front Office Assistant/Physicals Coordinator
Select Medical
08.2012 - 06.2018
Assistant Manager
Healthpointe Medical Group
04.2009 - 03.2012
Certified Medical Assistant -
United Education Institute
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