Claudia Dardon
Summary
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kingman Regional Medical Center
02.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
- Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
- Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
Certified Medical Assistant
Orthopedic Surgeons Office
07.2021 - 02.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Education
Associate of Science - Nursing
Mohave Community College
Kingman, AZ05-2027
Certified Medical Assistant - Health And Wellness
Simi Institute For Careers & Education
Simi Valley, CA05-2021
Skills
- HIPAA compliance
- Patient care
- Patient scheduling
- Customer service
- Problem-solving
- Time management
- EMR / EHR
- Multitasking and organization
- Direct patient care
- Clinical documentation
- Telephone etiquette
Certification
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
- BLS certified with AHA
Timeline
Medical Assistant
Kingman Regional Medical Center
02.2023 - Current
Certified Medical Assistant
Orthopedic Surgeons Office
07.2021 - 02.2023
Associate of Science - Nursing
Mohave Community College
Certified Medical Assistant - Health And Wellness
Simi Institute For Careers & Education
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