Claudia Diekmann

• Provide office-based telephonic and in person medical case management with emphasis on early intervention, return to work planning, coordination of quality medical care involving disability and medical treatment as well as in-house medical reviews as applicable to claim handling laws and regulations.
• Partner with claim professionals to provide input on medical treatment, disability status and facilitate optimal outcomes for safe and timely return to work.
• Evaluate medical treatment to ensure they are reasonable and necessary based upon jurisdictional guidelines. Perform utilization review.

• Provided nursing care to a 9 bed pediatric emergency department caring for critically ill or injured patients, patients experiencing a mental health crisis and patients requiring procedural conscious sedation. Functioned in role of charge nurse over ER and 5 bed inpatient unit.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Staff nurse in 26 ped PICU with a patient population with a patient population ranging in age from newborn to adult.

• Enhanced interdisciplinary communication by collaborating with physicians, therapists, and other healthcare professionals to develop comprehensive treatment plans for patients.
• Facilitated the role of relief charge and completed duties such as coordinating admissions and transfers ,worked as a resource for RN's in the unit, made staff assignments and helped maintain target numbers for the unit.
• Served as a member of the rapid response team and attended codes throughout the hospital. Stabilized and helped to organize emergent transfers to the PICU from the floor.
• Contributed to staff development through participation in unit-based committees, precepting new nurses, and attending continuing education courses relevant to pediatric critical care nursing.
• Served as a. Spanish Speaking interpreter for the unit.

• Started as a new grad in this 22 bed IMC/PICU
• Provided care for patients including post-ops, traumas, chronic illnesses, transplants including liver, heart, lungs and kidneys.
• Collaborated and coordinated patient care with a variety of interdisciplinary team members as well as students from all fields in a reputable teaching hospital.
• Trained and mentored nursing students from both ADN and BSN programs in the community.