Claudia Dijulio
Auburn
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2025
2025
years of professional experience
Work History
Assistant Manager
- Current
- Oversee the day-to-day operations, ensure excellent customer service, control inventory and costs, and manage a team of staff
- Working closely with the food and beverage manager to create menus, develop promotional events, and maintain high standards of quality in food and drink preparation and presentation
Office Assistant
Emerald Downs
04.2016 - Current
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
- Take inventory or examine merchandise to identify items to be reordered or replenished
Bartender
Emerald Downs
04.2016 - 09.2023
- Experience in mixing drinks, as well as knowledge of different cocktail recipes and expertise in handling bar equipment
- Able to multitask and work well under pressure while providing excellent customer service
Barista/Cashier
Emerald Downs
04.2016 - 09.2022
- Taking food and drink orders and receiving payments from customers
- Cooking the exact number of items ordered by each customer, working on several different orders simultaneously
- Established or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
Assistant Cook
Emerald Downs
04.2016 - 09.2022
- Knowledge in food service serving and cooking for a large quantity
- Ability to work under pressure
- Ability to follow oral and written instructions
- Great listening skills
- Great problem solving skills
Education
Bachelor of Arts - Criminal Justice
University of Washington
Seattle, WA06-2025
Associate of Applied Science - Criminal Justice
Green River Community College
Auburn, WA06-2024
High School -
Auburn High School
Auburn, WA06.2020
Skills
- Customer Service
- Kitchen work
- Food preparation
- Office assistance
- Online tools
- Excel
- Social media
- Advertising
- Presentation skills
- Communication skills
- Customer satisfaction
- Bartending
References
Available upon request.
Key Qualifications
- Over 5 years experience in Customer Service.
- Over 2 years experience in Kitchen work such as food prep and more.
- Over 2 years experience as an office assistant.
- Skilled in using the latest online tools, including excel, social media and advertising.
- Excellent presentation and communication skills.
- Fully committed to customer satisfaction.
- 1 year of experience working as a bartender.
Timeline
Office Assistant
Emerald Downs
04.2016 - Current
Bartender
Emerald Downs
04.2016 - 09.2023
Barista/Cashier
Emerald Downs
04.2016 - 09.2022
Assistant Cook
Emerald Downs
04.2016 - 09.2022
High School -
Auburn High School
Assistant Manager
- Current
Bachelor of Arts - Criminal Justice
University of Washington
Associate of Applied Science - Criminal Justice
Green River Community College
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