Claudia Fobbs
Conroe,TX
Summary
Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
18
18
years of professional experience
Work History
Case Manager
Texas Family Care Network
Lufkin, Texas
04.2024 - Current
- Attended court hearings as a representative of the organization when needed.
- Provided referrals to appropriate health care providers or other community resources.
- Compiled reports on cases and submitted them to supervisors as required.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Maintained accurate case records and documentation according to agency guidelines.
- Developed individualized care plans with input from clients and their families.
- Monitored client progress through regular follow-up contacts.
CPS Specialist
The Department of Family and Protective Services
Trinity, Texas
10.2023 - 04.2024
- Developed case plans and monitored progress towards goals that ensured the safety of children and their families.
- Participated in court hearings related to cases involving abuse or neglect of children.
- Attended trainings related to child welfare topics such as trauma-informed practice and cultural competency.
- Responded quickly during after-hours emergencies involving at-risk youth or vulnerable adults.
Transportation Manager
Brazos Transportation
Livingston, TX, TX
02.2018 - 10.2020
- Supervised a team of drivers, dispatchers, and customer service representatives.
- Ensured all vehicles were properly maintained according to manufacturer specifications.
- Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
- Monitored driver performance and compliance with safety regulations.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Enhanced customer service protocols for transportation operations, achieving higher customer satisfaction scores.
Specialist
The United States Army
Petersburg, VA
05.2006 - 04.2014
- Supervised, trained, cross-trained and mentored personnel assigned in various occupational specialties.
- Controlled platoon in mounted and dismounted operations.
- Analyzed statistical data to determine trends and coordinate logistical activities.
- Trained, coached and mentored military units to improve readiness and training.
- Stored and safeguarded classified information to maintain utmost confidentiality.
- Prepared detailed written reports and formulated policy and guidance for use of subordinate organizations.
Education
Master of Science - Criminal Justice
Lamar University
12-2023
Certification - Pharmacy Technician
Tidewater Community College
08-2017
Bachelor of Science - African American Studies
Old Dominion University
12-2016
Skills
- Community Outreach
- Client Advocacy
- Patient support
- Referral Coordination
- Care Coordination
- Needs Assessment
- Organization and Multitasking
- Case Documentation
- Documentation And Reporting
- Certified in CPR/AED
Quote
To know what is right and not to do it is the worst cowardice.
Confucius
Timeline
Case Manager
Texas Family Care Network
04.2024 - Current
CPS Specialist
The Department of Family and Protective Services
10.2023 - 04.2024
Transportation Manager
Brazos Transportation
02.2018 - 10.2020
Specialist
The United States Army
05.2006 - 04.2014
Master of Science - Criminal Justice
Lamar University
Certification - Pharmacy Technician
Tidewater Community College
Bachelor of Science - African American Studies
Old Dominion University
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