Claudia Godinez-Gomez
Denton,TX
Summary
Client-focused case manager with experience in intake assessments, case documentation, care coordination, and referral tracking. Skilled in records systems, schedule coordination, and client advocacy to keep services organized and support needs moving forward.
Overview
1
1
Language
5
5
years of professional experience
Work History
Case Manager
TroxellBC
Denton, TX
06.2024 - 09.2026
- Managed TroxellBC client caseloads and coordinated ongoing service plans.
- Completed intake assessments and gathered client background information.
- Communicated with clients, families, and providers about care needs.
- Reviewed client progress and updated case plans as needed.
- Documented case notes in TroxellBC records and tracking systems.
- Scheduled appointments and followed up on service referrals.
- Maintained confidentiality and handled sensitive information with care.
- Addressed client concerns by actively listening and providing solutions. and connected TroxellBC cases to support resources.
Front Desk Receptionist
Nuby Pediatrics
Denton , Texas
08.2023 - 05.2024
- Greeted pediatric patients and families at front desk
- Welcomed customers at front desk, creating a positive first impression and ensuring comfort
- Checked in and checked out patients using clinic system to ensure smooth patient flow
- Scheduled appointments and coordinated visit calendars for providers
- Answered calls and routed messages to medical staff, facilitating effective communication
- Managed waiting room flow and directed families to exam rooms
- Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages.
Leasing Consultant
Winstar Village aparmtnets
Thackerville, Oklahoma
01.2022 - 07.2022
- Presented lease terms and renewal options to current and future residents.
- Processed applications, screening documents, and lease paperwork accurately.
- Conducted apartment tours for prospective residents at Winstar Village Apartments.
- Responded to resident questions about rent, policies, and community services.
Education
GED -
Denton High School
Denton, TX12-2008
Skills
- Case documentation
- Intake assessment
- Care coordination
- Referral tracking
- Records systems
- Client advocacy
- Schedule coordination
Languages
Spanish
Professional
Timeline
Case Manager
TroxellBC
06.2024 - 09.2026
Front Desk Receptionist
Nuby Pediatrics
08.2023 - 05.2024
Leasing Consultant
Winstar Village aparmtnets
01.2022 - 07.2022
GED -
Denton High School