Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Guerra

Baltimore,US

Summary

Dependable, dedicated, and committed to improving skills and performance on a continuous basis. Dedicated to learning, growing, and succeeding

Employee who is trustworthy and reliable.

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment.

Overview

15
15
years of professional experience

Work History

Temporary Professional Ll

Baltimore City Public School System
Brooklyn, Maryland
11.2023 - Current
  • Worked effectively in team environments to make the workplace more productive
  • Conducted client interviews in Spanish to ensure a thorough understanding of their needs.
  • Delivered consecutive interpretation at community events, public meetings, and workshops involving diverse audiences.
  • Performed simultaneous translation during conferences and meetings held in both languages.
  • Assisted in the supervision of students during recess, lunch, and other activities.
  • Maintained organized and clean classroom and play areas.
  • Supervised children and participated with children in activities.

Delivery Driver

Amazon
Hanover, MD
06.2023 - 08.2023
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.

Packer Associate

Amazon Fulfillment Center Tours - BWI
Baltimore, MD
09.2022 - 04.2023

check bar codes products to be packed before send it

Pack products to be send it

  • Updated computerized tracking systems with package details such as weights, destinations, barcodes.
  • Organized packages according to size, weight, destination, or type of product using hand-held scanners.
  • Accomplished production goals by working with speed and accuracy.
  • Remove completed or defective products or materials, placing on conveyors or loading docks.

Cleaner

Noriega contractors llc
UPPER MARLBORO, MD
04.2020 - 12.2022
  • Toilets, sinks, showers, kitchen surfaces, and other high-traffic home fixtures were all sanitized.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Polished furniture to remove dust and dirt buildup.
  • Scrubbed walls to remove scuff marks or stains.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.

Babysitting

COLLE Jemiwebon
Riverdale Park, MD
02.2021 - 10.2022
  • Organizing playdates with other children and providing supervision during outdoor activities.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Tailoring activities based on the individual needs of each child under care.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Establishing trust through consistent communication with both parents and kids.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Monitoring sleep schedules and adjusting accordingly if needed.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Responsibly watched children while parents were out.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Enforced rules to teach good manners and maintain safe environment.
  • Balanced schedules to promote optimal rest, play and educational periods.

Customer service cashier

Looksharp cleaners glemont
Silver Spring, MD
04.2010 - 12.2011
  • Tagging bagging
  • Was in charge of all tasks delegated to me, including [Task] and [Task].

Customer service

Jae dry cleaner
Silver Spring, MD
10.2009 - 12.2010

Cashier... welcome customers

  • Answered customer inquiries and resolved customer issues in a timely manner.
  • Researched customer accounts for billing discrepancies and provided accurate solutions.
  • Assisted with product returns, exchanges, refunds, order cancellations, and other related tasks.
  • Processed orders received from customers via telephone or online channels accurately.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Resolved customer complaints or answered customers' questions.

Education

High School Diploma -

Some High School Guatemala
Guatemala

Skills

  • Speak read write fluent Spanish English
  • Package Scanning
  • Courteous and Polite Demeanor
  • Sales Strategy Development
  • Valid Driver's License
  • Written and Verbal Communication
  • Attention to Detail
  • Fluent in Spanish/English

Timeline

Temporary Professional Ll

Baltimore City Public School System
11.2023 - Current

Delivery Driver

Amazon
06.2023 - 08.2023

Packer Associate

Amazon Fulfillment Center Tours - BWI
09.2022 - 04.2023

Babysitting

COLLE Jemiwebon
02.2021 - 10.2022

Cleaner

Noriega contractors llc
04.2020 - 12.2022

Customer service cashier

Looksharp cleaners glemont
04.2010 - 12.2011

Customer service

Jae dry cleaner
10.2009 - 12.2010

High School Diploma -

Some High School Guatemala
Claudia Guerra