Claudia Lu Gustafson
Palm City,FL
Summary
Skilled Mandarin and English interpreter and translator with comprehensive experience in facilitating seamless communication across diverse languages and cultures. Possess strong linguistic proficiency, cultural competence, and technical knowledge relevant to translating complex texts and interpreting in real-time settings.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Realtor Sales Associate
Treasure Coast 55 plus home sales
Jensen Beach, FL
08.2021 - Current
- Developed marketing plans to target bilingual markets in Mandarin.
- Conducted sales presentations in both languages.
- Provided customer service in Mandarin and English to customers, including answering questions and resolving complaints.
- Generated leads by cold calling potential customers using Mandarin-language skills.
- Delivered real-time ,accurate translation and interpretations for clients throughout entire real estate transaction.
Bilingual Flight Attendant
Ryan International Airlines
Chicago, IL
09.2004 - 09.2007
- Utilizing multilingual skills to instruct passengers on safety and emergency procedures.
- Helped passengers feel comfortable by providing instant interpretation for requested items, and answering questions with multilingual skills.
- Demonstrate a multilingual announcement on board with international flights.
- Worked successfully with a diverse group of coworkers to accomplish high customer satisfaction by utilizing multilingual skills with knowledgeable and friendly service.
Public Relations Manager
Lake Shores International Five-Star Hotel
Taipei, Taiwan
10.1998 - 10.2000
- Demonstrate successful PR campaigns and marketing proposals with multilingual skills to maximize the hotel's exposure internationally.
- Planned and hosted press conferences with multilingual skills for international media.
- Coordinated positive media interviews and event sponsorships with multilingual skills.
- Established and maintained working relationships with clients, government officials and media representatives.
- Created content for press releases, articles, newsletters, and other marketing materials with multilingual skills.
Bilingual News Anchor and TV Hostess
Ettv America
Taipei, Taiwan
02.1994 - 02.1999
- Reported news stories for publication or broadcast, thoroughly describing the background and details of events in both Mandarin and English.
- Assisted with marketing efforts by appearing in commercials or print advertisements for the station's products and services.
- Produced and hosted the popular travel TV show with multilingual skills while filming internationally.
- Presented news stories through in-depth videotaped segments or live transmissions from on-scene reporters.
- Met deadlines with reliable, in-depth news coverage.
Education
MBA - International Marketing
Benedictine University
Lisle, IL06-2002
BBA - English Language
Chinese Culture University
Taipei, Taiwan 06-1996
Skills
- Fluent bilingualism in English and Mandarin
- Cross-cultural communication
- Excellent bilingual customer service
- Cultural sensitivity
- Consecutive interpreting
- Simultaneous interpreting
Affiliations
- Language
- Piano
- Dance
- Fashion
- Travel
- Golf
Certification
- Currently taking online Medical interpreter, Legal court interpreter and Business training interpreter courses.
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Native/ Bilingual
Russian
Professional
Chinese (Cantonese)
Limited
Timeline
Realtor Sales Associate
Treasure Coast 55 plus home sales
08.2021 - Current
Bilingual Flight Attendant
Ryan International Airlines
09.2004 - 09.2007
Public Relations Manager
Lake Shores International Five-Star Hotel
10.1998 - 10.2000
Bilingual News Anchor and TV Hostess
Ettv America
02.1994 - 02.1999
MBA - International Marketing
Benedictine University
BBA - English Language
Chinese Culture University
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