Claudia Herrera
East Windsor,NJ
Summary
Sophisticated HR Manager professional with 8+ years of experience overseeing organizational human resource services. Experience leading hiring needs, benefits administration, employee relations and various programs. Practiced in payroll processing and requirements as well as focused on driving positive company culture.
Overview
18
18
years of professional experience
Work History
HR Manager
Geodis Logistics
Monroe, NJ
03.2022 - Current
- Identify HR strategies and objectives to align with the business' overall goals.
- Review employee feedback surveys regularly to identify areas of improvement in terms of workplace culture.
- Facilitate training sessions for managers on topics related to employment law compliance, performance management.
- Coordinate meetings between supervisors and employees to discuss issues relating to work performance or personal development.
- Analyze workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.
- Manage employee engagement and communication activities, guiding employee safety and workers' compensation activities.
- Provide guidance on labor law regulations to ensure compliance with applicable laws.
- Proactively identify and solve complex HR problems that impact operations management and business direction.
HR Generalist
Geodis Logistics
Monroe, NJ
09.2020 - 02.2022
- Investigated complaints of discrimination or harassment within the workplace.
- Drafted and implemented HR policies in accordance with applicable laws.
- Provided guidance to managers on employee relations issues.
- Conducted employee onboarding process, orientations, and exit interviews.
- Organized staff events such as team building activities, holiday parties.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
- Responded to inquiries from employees regarding benefits packages.
- Assisted with payroll processing by verifying timekeeping records.
HR Generalist
LSC Communications
Cranbury, New Jersey
06.2018 - 09.2020
- Provided guidance to managers on employee relations issues.
- Conducted employee onboarding process, orientations, and exit interviews.
- Maintained accurate records of personnel data in the HRIS system.
- Developed training programs for new hires and existing employees.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
- Managed recruitment processes, including job postings and interviews.
- Led diversity and inclusion initiatives, promoting an inclusive workplace culture that values diversity.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
HR Assistant
LSC Communications
Cranbury, NJ
05.2016 - 05.2018
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Facilitated new hire orientations and employee training sessions.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Participated in HR training and workshops to improve skills and knowledge.
- Provided administrative support to the HR department, including document preparation and calendar management.
- Managed confidential employee information with discretion and integrity.
Acct Print Rep
LSC Communications
Cranbury, NJ
09.2014 - 04.2016
- Provided customer service support to customers over the phone and by email.
- Ensured all products were properly labeled prior to shipment.
- Wave planning. Dropping orders using AS400 Log Pro.
- Prepared shipping documents including bills of lading, packing lists, and invoices.
- Coordinated freight transport services for outbound shipments.
- Managed employee attendance tracking systems using timekeeping software applications like ADP.
Teller Banking Representative
PNC Bank
Fords, New Jersey
01.2007 - 08.2014
- Educated customers on banking products and services.
- Assisted customers with account inquiries and problem resolution.
- Performed opening and closing duties of the branch as needed.
- Followed all bank policies and procedures in order to ensure compliance with regulations.
- Processed customer transactions, including deposits, withdrawals, check cashing, and loan payments.
- Balanced daily cash drawer and reconciled discrepancies.
Education
Bachelor of Science - International Business Management
Kean University
Union, NJ05-2014
Skills
- Employee relations
- Performance management
- Onboarding and orientation
- Workers' compensation
- AS400 Log Pro
- UKG Software
- ADP & WFM Time Management
- Microsoft Office proficiency
- Bilingual Spanish fluent
Timeline
HR Manager
Geodis Logistics
03.2022 - Current
HR Generalist
Geodis Logistics
09.2020 - 02.2022
HR Generalist
LSC Communications
06.2018 - 09.2020
HR Assistant
LSC Communications
05.2016 - 05.2018
Acct Print Rep
LSC Communications
09.2014 - 04.2016
Teller Banking Representative
PNC Bank
01.2007 - 08.2014
Bachelor of Science - International Business Management
Kean University