Claudia Martinez
Miami,FL
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
1
1
Language
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Assistant Manager
Ihop sushine
Miami, FL
03.2026 - Current
- Assisted in managing daily operations and staff scheduling for restaurant efficiency.
- Provided exceptional customer service and addressed guest inquiries promptly.
- Trained new employees on restaurant policies and procedures effectively. Cook and also help customer .
Server Shift Leader
IHOP
Miami, FL
08.2019 - 03.2026
- Supervised and trained staff during busy meal shifts for optimal service.
- Managed inventory levels and ordered supplies to maintain kitchen efficiency.
- Ensured compliance with health and safety regulations throughout the restaurant.customer server take order from the customer serve tables charger customer checks traing new employees.
Supervisor
CVS Pharmacy
Miami, FL
03.2020 - 08.2022
- Supervised daily operations to ensure efficient pharmacy workflow.
- Trained and mentored staff on customer service best practices.
- Managed inventory levels and coordinated stock replenishment efforts.
Education
Associate of Business Administration -
Miami Dade College
Miami, FL 08.2004 - 06.2007
Skills
- Customer service
- Staff training
- Inventory management
- Operations supervision
- cashier cook
- Waitress
- Manager
Languages
Spanish
Professional
Timeline
Assistant Manager
Ihop sushine
03.2026 - Current
Supervisor
CVS Pharmacy
03.2020 - 08.2022
Server Shift Leader
IHOP
08.2019 - 03.2026
Associate of Business Administration -
Miami Dade College
08.2004 - 06.2007