Service Titan
Claudia Martins
Permitting Coordinator
Odessa,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
1
1
Certification
3
3
Languages
Work History
Permitting Coordinator
Power Support Partners Inc Dba Bo’s Electric & Gas
Fort Myers, FL
06.2023 - Current
- Complete/submit permit applications to local municipalities for emergency generators (Lee co-Collier co-Charlotte co-Sarasota co-Manatee co) track permit status/submit corrections if needed print permit packets for installs
- Schedule and track inspections/ensure permits are closed accordingly create po’s for permits fees within project
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Permitting Coordinator
Service Minds Inc Dba One Hour-Ben Franklin-Mister
Tampa, FL
04.2022 - 05.2023
- Complete/submit permit applications to local municipalities for hvac/plumbing and electrical projects (Hillsborough co-Polk co-Pasco co-Pinellas co-Orange co) track permit status/submit corrections if needed print permit packets for projects schedule inspections/ensure permits are closed accordingly create po’s for permit fees within project
Airline Reservation Agent
Air Canada
Tampa, FL
05.2019 - 03.2022
- Telephone Sales/New Bookings/Existing Bookings
- Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Monitored customer reviews and feedback to maintain satisfaction and provide superior customer service.
HOMEMAKER
Odessa
11.2010 - 05.2019
Bookkeeper, Administrative Assistant
P&T II CONTRACTING CORP
Queens, NY
09.2008 - 10.2010
- Performed weekly payroll for 60+ employees
- Union monthly dues and reports (3 different unions)
- Handled both A/P and A/R
- Answered phones and filed legal documents accordingly
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Handled fleet registrations and DOT stamps for all the Company fleet
- Reconciled and corrected issues with financial records.
HOMEMAKER
Odessa
04.2006 - 08.2008
Airline Reservation Agent
Varig Brazilian Airlines
Valley Stream, NY
03.2001 - 03.2006
- Due to my quick learning ability, I had the opportunity to work in different departments and learn new traits.
- Telephone Sales/Reservations department prepaid (pta) department, Ticket issuing department, internet bookings, and group bookings.
Education
John Adams High School
Ozone Park, NYSkills
Researching skills
Self-Motivated
Good Telephone Etiquette
Complaint resolution
Call center operations
Software
Amadeus
Quickbooks
Microsoft Word-Excel
Certification
Certified Notary Public
Timeline
Certified Notary Public
08-2023
Permitting Coordinator
Power Support Partners Inc Dba Bo’s Electric & Gas
06.2023 - Current
Permitting Coordinator
Service Minds Inc Dba One Hour-Ben Franklin-Mister
04.2022 - 05.2023
Airline Reservation Agent
Air Canada
05.2019 - 03.2022
HOMEMAKER
11.2010 - 05.2019
Bookkeeper, Administrative Assistant
P&T II CONTRACTING CORP
09.2008 - 10.2010
HOMEMAKER
04.2006 - 08.2008
Airline Reservation Agent
Varig Brazilian Airlines
03.2001 - 03.2006
John Adams High School