CLAUDIA MEDANIC
Cypress,TX
Summary
A proactive and personable aspiring pharmaceutical sales representative who has worked with physicians to optimize patient well-being. Dedicated to improving sales growth and increasing visibility and awareness for pharmaceuticals and the company. An honest over-achiever determined to earn the respect and loyalty of our clients and to ensure customer satisfaction. A highly motivated employee with a desire to take on new challenges. Fluent In Croatian and English.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist
Mercedes Benz of Houston North
2021.11 - 2023.05
- Used clerical abilities to support the needs of salesmen and administrative team members
- Greeted guests promptly and consistently set a professional tone with friendly assistance
- Solved customer complaints and ensured customer satisfaction
- Scheduled and confirmed appointments.
Medical Assistant
Athletic Orthopedic and Knee Center
2022.06 - 2023.01
- Educated patients about medications, procedures, and physician's instructions
- Collaborated with physicians and surgeons to optimize patient care
- Shadowed Dr. Joel Rodriguez, Dr. Fariborz Bahrami, and Dr. Jack Jenson
- Assisted in the operating room while practicing standard precautions.
Manager
Tuscany Italian Bistro
2019.06 - 2021.10
- Delivered store sales and financial objectives, improved restaurant operations, and service quality
- Recruited, interviewed, hired, and trained staff to company service-oriented values
- Focused on achieving sales goals and creatively pursuing new ideas to ensure sales performance
- Resolved problems or concerns to the satisfaction of involved parties.
Education
NAPSRX- CNPR Certification 10/2023 -
The National Association of Pharmaceutical Sales
2023.09 - 2023.10
Bachelor of Science - Psychology
University of Houston
Houston, TX 2018.08 - 2022.05
Skills
- Organization and Efficiency
- Business Operations Understanding
- Time Management
- Communication and interpersonal skills
- Medical Terminology
- Determined and goal-oriented
- Problem-Solving
- Curious and quick-learner
- Customer Service
- Ability to work independently
- Customer Relationship Management
- Complex Problem-Solving
- Human Anatomy and Physiology
- Medical Disease Understanding
Timeline
NAPSRX- CNPR Certification 10/2023 -
The National Association of Pharmaceutical Sales
2023.09 - 2023.10
Medical Assistant
Athletic Orthopedic and Knee Center
2022.06 - 2023.01
Receptionist
Mercedes Benz of Houston North
2021.11 - 2023.05
Manager
Tuscany Italian Bistro
2019.06 - 2021.10
Bachelor of Science - Psychology
University of Houston
2018.08 - 2022.05
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