Rhett San Angelo

• Generated monthly sales averaged 15 sales a month and shared insights and recommendations to drive sales.
• Thrived in fast-paced environment, constantly re-prioritized and maintained relentless focus on sales process.
• Mentored team participants in customer culture, operational needs, and sales techniques to close sales.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Answered telephone and email inquiries from potential customers.

Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

• Generated repeat business through exceptional customer service.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Trained and mentored sales representatives in sales techniques and strategies.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
• Managed inventory levels to verify availability of stock for customer orders.
• Achieved Customer service All-Star: The award is the most highly sought out award, based on selling, Customer service and that goes above and beyond for the client