Overview
Work History
Education
Skills
Languages
Timeline
Generic

CLAUDIA MORADO

East Lansing

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Creative Wellness
East Lansing, MI
10.2025 - Current
  • Managed multi-line phone system, directing calls to appropriate departments promptly.
  • Facilitated client appointment adjustments, enabling staff to manage 3-5 more clients per day through effective schedule optimization.
  • Maintained accurate records of client interactions and transactions to support office operations.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Sales Associate

AT&T (Legacy management)
Brighton, MI, USA
11.2024 - 01.2025
  • Inspected over 50 orders to minimize errors, increasing positive costumer reviews.
  • Persuaded costumers to switch carriers, resulting in 50 new lines and promotion to corporate trainer.
  • Adapted to new staff's learning constraints catalyzing their capability to execute job.
  • Resolved phone porting issues using problem solving skills, decreasing order cancellations.

Sales Associate

Perspire Sauna Studio
San Antonio, TX, USA
12.2023 - 08.2024
  • Identified sales trends to successfully organize sales initiatives leading to costumer retention.
  • Organized informational events resulting in 50 sold memberships and 45 one-time visits.
  • Converted 10-15 clients monthly into members, increasing sales by $1,000 - $2,500 monthly.
  • Taught new staff protocol and sales tactics to drive sales, resulting in a 15% increase.

Education

Bachelor of Science - Biomedical Engineering

Michigan State University
East Lansing, MI
05-2028

High School Diploma -

Ronald Reagan High School
San Antonio, TX
05-2024

Skills

  • Experienced with Excel
  • Experienced with Word
  • Effective email correspondence
  • Critical thinking
  • Data interpretation
  • Team collaboration
  • Effective communication
  • Customer service
  • Attention to detail
  • Time management

Languages

English
Spanish

Timeline

Front Desk Receptionist

Creative Wellness
10.2025 - Current

Sales Associate

AT&T (Legacy management)
11.2024 - 01.2025

Sales Associate

Perspire Sauna Studio
12.2023 - 08.2024

Bachelor of Science - Biomedical Engineering

Michigan State University

High School Diploma -

Ronald Reagan High School