Claudia Mujica Lima.
West New York,NJ
Summary
Dynamic professional with exceptional customer service skills and a strong background in sales development from different areas of work. Proven ability to enhance customer satisfaction through empathetic listening and personalized attention. Proficient in POS systems and cash handling, consistently managing multiple orders while maintaining attention to detail and teamwork during peak hours. Strong skills in handling computer software (Word, Power Point, Excel, AutoCAD).
Overview
9
9
years of professional experience
Work History
Barista/Cashier
Cafe Leah
03.2023 - 06.2024
- Listened carefully to customer requests and created personalized beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to enter orders and process payments.
- Maintained high levels of customer satisfaction.
- Collaborated with team members during busy shifts for efficient workflow.
- Strong multitasking skills.
Sales Associate
Mika Collection
12.2022 - 02.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment.
- Organized racks and shelves to maintain store visual appeal.
- Conducted regular stock checks for better inventory management and reducing instances of out-of-stock.
Project Engineer
Hydraulic Research and Projects Company
09.2015 - 07.2022
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Cultivated strong relationships with clients.
- Verified construction documentation to meet client requirements and vision.
- Developed high-quality engineering designs and plans to meet industry standards.
- Advanced knowledge of Microsoft Office (Word, Power Point, Excel).
- Using AutoCAD software for designing plans and technical details for projects.
Education
Bachelor of Science - Science
Ciego De Avila University
Ciego De Avila, Cuba.07-2015
Skills
- Exceptional customer service
- Time management
- Attention to detail
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Excellent math skills
- POS systems
- Multi-tasking strength
- Sales development
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista/Cashier
Cafe Leah
03.2023 - 06.2024
Sales Associate
Mika Collection
12.2022 - 02.2023
Project Engineer
Hydraulic Research and Projects Company
09.2015 - 07.2022
Bachelor of Science - Science
Ciego De Avila University
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